IT Operations Internship - Workplace

PigmentParis

On-site Internship

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Experience Level

Entry Level

Qualifications

We are looking for candidates who are currently pursuing a degree in Information Technology, Computer Science, or a related field. Strong problem-solving skills and a passion for technology are essential. Familiarity with IT support and operations will be an advantage.

About the job

Join Pigment as an IT Operations Intern and dive into the exciting world of workplace technology. In this role, you will support our IT team in optimizing workplace efficiency through innovative solutions and assist in the management of IT resources.

About Pigment

Pigment is a fast-growing company at the forefront of workplace technology. We are dedicated to creating innovative solutions that enhance productivity and collaboration in the workplace. Join us to be part of a dynamic team that is shaping the future of work.

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Billing and Collection Assistant - Internship (12 Months) September 2026 (F/H/NB)

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ContextThe cybersecurity practice at Wavestone assists clients in implementing their Digital Identity transformation projects. Identity management is a crucial pillar in mastering cyber risks and a key element in executing a successful Zero Trust strategy.Customer Identity & Access Management (CIAM) pertains to managing identities and access for users, whether they are individual customers or businesses utilizing digital and physical services (in-store or at agency locations).At Wavestone and within its client organizations, CIAM projects aim to deeply overhaul end-user journeys to enhance user experience while ensuring a high level of data security for both the enterprise and its users.CIAM helps better understand customers (Know Your Customer), offers a comprehensive omnichannel experience (digital and physical), and provides a 360° view of clients in a multi-brand context.Wavestone's CIAM projects cover the entire value chain of digital transformation initiatives:- Framing: supporting clients in defining use cases, user journeys, and requirements.- Solution recommendations: leveraging our market knowledge to recommend the best-suited solution for client needs.- Technical implementation & configuration: assisting in the deployment and setup of solutions, integrating new applications into the ecosystem.- Solution renewal: defining target architectures to enhance existing setups while ensuring service continuity.- Continuous improvements: developing features based on expressed business needs.ObjectivesThe goal of this internship is to advance Wavestone's knowledge and expertise in CIAM-related topics. This includes:• Formalizing insights on innovative topics or new standards.• Analyzing emerging business challenges and new offerings in the CIAM solutions market.• Gaining technological mastery over relevant tools.TasksUnder the guidance of a consultant and supervision by a manager, the intern may be involved in some or all of the following activities:• Conducting studies on new challenges and approaches.• Building benchmarks for CIAM functionalities across market solutions.• Creating proofs of concept (PoCs) or mock-ups of market solutions.• Developing accelerators.

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