IT Operations Manager

Join our dynamic team at Insomnia Cookies as an Assistant Bakery Operations Manager (ABOM), a pivotal role designed to cultivate future Bakery Operations Managers. In this position, you will execute bakery operations with a sense of urgency, precision, and accountability, while honing the leadership skills necessary to independently manage a bakery.The ABOM …

The Assistant Bakery Operations Manager (ABOM) is a pivotal role within our company, designed to cultivate the next generation of Bakery Operations Managers. The ABOM is expected to perform at a near-BOM level, executing bakery operations with urgency, precision, and a strong sense of accountability while developing the leadership skills necessary to independently manage a bakery.This position combines hands-on operational excellence with talent development, administrative responsibilities, and team leadership. ABOMs serve as a vital extension of the Bakery Operations Manager (BOM) and should be prepared to assume complete ownership of bakery operations when required. Our Meatpacking store is located at 304 W 14th St, New York NY 10014.KEY RESPONSIBILITIES:Operational Execution• Oversee core bakery operations including inventory management, scheduling support, staffing coordination, and administrative checklists.• Ensure strict compliance with product quality, cleanliness, food safety, and customer experience standards.• Assist with ordering, maintain inventory accuracy, and manage shrink control.• Aid in schedule development and labor management to achieve operational goals.Talent & Team Development• Assist in recruiting, interviewing, onboarding, and training new staff members.• Provide consistent coaching and timely performance feedback.• Hold team members accountable to established standards while fostering a growth mindset culture.• Ensure onboarding and training programs are executed per company standards.Leadership & Ownership• Independently manage bakery operations in the absence of the BOM.• Exemplify urgency, accountability, and operational discipline.• Collaborate with the BOM and Area leadership to identify operational deficiencies and devise solutions.• Ensure continuity of operations during leadership transitions or staffing shortages.• Perform additional duties as assigned.WHAT SUCCESS LOOKS LIKE:• Capable of independently executing all BOM-level administrative and operational tasks.• The bakery is fully staffed, trained, and operating to high standards.• A robust culture of accountability and consistency is maintained.• Serves as a dependable operational leader during coverage situations.• Demonstrates readiness and potential for advancement to a BOM role.QUALIFICATIONS & EXPERIENCE:• A minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.• Strong operational discipline and keen attention to detail.• Proficient in coaching and developing hourly team members.• Comfortable in fast-paced, high-volume environments.• Ability to perform all bakery roles during peak business periods.• Excellent communication and problem-solving skills.

The Assistant Bakery Operations Manager (ABOM) is a pivotal leadership role aimed at nurturing the future Bakery Operations Managers. The ABOM is expected to function at almost the level of a Bakery Operations Manager (BOM), executing bakery operations with a sense of urgency, precision, and accountability while cultivating essential leadership skills for independent bakery management.This position seamlessly integrates hands-on operational excellence with talent development, administrative responsibilities, and team leadership. ABOMs serve as a genuine extension of the BOM and must be prepared to assume full bakery ownership as required. Our Hell's Kitchen store is conveniently located at 796 9th Ave New York, NY 10019.KEY RESPONSIBILITIES:Operational Execution• Oversee all fundamental bakery operations including inventory rotation, scheduling assistance, staffing coordination, and administrative checklists.• Uphold rigorous standards of product quality, cleanliness, food safety, and guest experience.• Assist with ordering, maintaining inventory accuracy, and controlling shrinkage.• Help in developing schedules and executing labor plans to achieve operational objectives.Talent & Team Development• Aid in the recruitment, interviewing, onboarding, and training of new team members.• Provide consistent coaching and immediate performance feedback.• Hold team members accountable to established standards while fostering a culture of growth and development.• Ensure onboarding and training programs are conducted in alignment with company standards.Leadership & Ownership• Independently manage bakery operations in the absence of the BOM.• Exemplify urgency, accountability, and operational discipline.• Collaborate with the BOM and Area leadership to identify operational inefficiencies and implement corrective measures.• Ensure operational continuity during leadership transitions or staffing shortages.• Carry out other duties as assigned.WHAT SUCCESS LOOKS LIKE:• The ability to independently perform all BOM-level administrative and operational tasks.• The bakery is fully staffed, trained, and meeting high operational standards.• A strong culture of accountability and consistency is evident.• Acts as a dependable operational leader during any coverage scenario.• Shows clear readiness and potential for advancement to a BOM role.QUALIFICATIONS & EXPERIENCE:• At least 1 year of leadership experience in restaurant, retail, or hospitality settings.• Demonstrated operational discipline and meticulous attention to detail.• Capability to coach and develop hourly team members.• Comfortable in fast-paced, high-volume environments.• Ability to perform all bakery roles during peak business times.• Strong communication and problem-solving abilities.

The Assistant Bakery Operations Manager (ABOM) is a pivotal leadership role aimed at nurturing the next generation of Bakery Operations Managers. ABOMs are expected to perform at near-BOM levels, executing bakery operations with urgency, precision, and accountability while honing the leadership skills necessary to manage a bakery independently.This role combines hands-on operational excellence with talent development, administrative stewardship, and effective team leadership. ABOMs serve as a vital extension of the Bakery Operations Manager (BOM) and must be prepared to assume full bakery ownership when required. Our store is located on the Upper East Side at 1579 2nd Avenue, New York NY 10028.KEY RESPONSIBILITIES:Operational Execution• Execute all core bakery operations, including inventory rotation, scheduling support, staffing coordination, and maintaining administrative checklists.• Uphold strict standards for product quality, cleanliness, food safety, and customer experience.• Assist in ordering processes, maintaining inventory accuracy, and managing shrink control.• Help create schedules and execute labor to achieve operational goals.Talent & Team Development• Facilitate recruiting, interviewing, onboarding, and training of new team members.• Provide ongoing coaching and real-time performance feedback.• Hold team members accountable to established standards while promoting a culture of growth and development.• Ensure onboarding and training programs are delivered in accordance with company standards.Leadership & Ownership• Independently manage bakery operations in the absence of the BOM.• Exemplify urgency, accountability, and operational discipline.• Collaborate with the BOM and Area leadership to identify operational gaps and implement effective solutions.• Ensure continuity of operations during leadership transitions or staffing shortages.• Perform other duties as assigned.WHAT SUCCESS LOOKS LIKE:• Ability to independently execute all BOM-level administrative and operational tasks.• Bakery is fully staffed, trained, and operating at high standards.• A strong culture of accountability and consistency is maintained.• Acts as a dependable operational leader during any coverage situation.• Demonstrates clear readiness and potential for promotion to a BOM role.QUALIFICATIONS & EXPERIENCE:• A minimum of 1+ years of leadership experience in restaurant, retail, or hospitality operations.• Strong operational discipline and attention to detail are essential.• Ability to coach and develop hourly team members effectively.• Comfortable working in fast-paced, high-volume environments.• Capable of performing all bakery roles during peak business periods.• Strong communication and problem-solving skills are a must.

The City of New York seeks an Assistant Commissioner of Operations to lead and manage daily operations for a city department. This executive role focuses on ensuring services are delivered efficiently and effectively throughout New York City. What you will do Oversee all operational activities within the department, maintaining high standards for service delivery Collaborate with both internal teams and external partners to advance department objectives Direct the allocation and management of resources to meet organizational goals Implement and guide strategic initiatives aimed at improving operational performance Location This role is based in New York City.

Role Overview The City of New York is hiring an Operations Manager to guide daily operations and support efficient service delivery. This role coordinates activities across multiple departments and looks for ways to improve how work gets done. Key Responsibilities Oversee operational processes to maintain efficiency and quality of services Coordinate projects and activities between departments Identify opportunities to streamline workflows Implement practices that support productivity and ongoing improvement Lead and support a team, encouraging collaboration and professional growth Location This position is based in New York City.

We are seeking a highly motivated Delivery Operations Manager to join our dynamic team at via. In this pivotal role, you will oversee our delivery operations, ensuring efficiency and excellence in service delivery. You will collaborate with cross-functional teams to implement strategies that enhance operational performance and customer satisfaction.

At Profound, we are dedicated to empowering organizations to navigate and manage their AI presence effectively. As we experience rapid growth, we are seeking a dynamic People Operations Manager to spearhead our people operations and enhance the overall employee experience. This role encompasses various aspects including onboarding, manager support, performance management, benefits administration, and compliance.This position is ideal for a hands-on professional who thrives in a fast-paced startup environment, enjoys close collaboration with team members, and is passionate about developing streamlined people processes that foster an engaging workplace culture.

Garner Health seeks a Senior Strategy & Operations Manager based in New York City. This position leads major projects aimed at improving how the company operates and delivers results. Role overview The Senior Strategy & Operations Manager partners with teams throughout Garner Health to identify areas for improvement and implement solutions that drive growth and efficiency. The work centers on both shaping strategy and ensuring strong execution across departments. Key responsibilities Lead strategic initiatives to enhance company operations Collaborate with cross-functional teams to identify and act on opportunities for improvement Develop and implement solutions that support organizational growth Location This role is based in New York City, New York.

As a Product Operations Manager at ClarityPay, you will play a pivotal role in driving operational excellence and enhancing product delivery. You will collaborate with cross-functional teams to streamline processes, improve customer satisfaction, and ensure the successful launch of innovative products. Your insights and strategic thinking will help shape the future of our offerings.

Merge stands at the forefront of innovation, providing cutting-edge agentic tools and seamless customer integrations tailored for frontier LLMs, Fortune 500 entities, and B2B SaaS firms. Our platform features two pivotal products: Merge Unified, which allows businesses to effortlessly incorporate hundreds of integrations through a single API, and Merge Agent Handler, which equips AI agents with secure access to a plethora of third-party tools. The enterprise-grade architecture of Merge manages the entire integration lifecycle—from authentication and security to monitoring and maintenance. Thousands of organizations rely on Merge to expedite product development, eliminate sales bottlenecks, reduce customer churn, and conserve engineering resources, enabling them to concentrate on their core offerings. We are seeking a dynamic Partner Operations Manager to join our team...As part of our integration ecosystem, which encompasses over 300 third-party platforms, you will oversee the operational coordination necessary to maintain these partnerships. In this role, you will serve as the operational backbone of our partnerships division, ensuring seamless processes that facilitate growth from 300 to over 500 integrations without added complexity. This position offers high autonomy, allowing you to establish the infrastructure needed to transform a rapidly expanding partner network into a scalable and repeatable operation. Initially, you will be embedded within the Partnerships team, with opportunities to expand into Product Operations as we enhance our operational cadence, visibility, and cross-functional execution.Your Responsibilities Will Include:Managing the operational framework that sustains over 300 integration partnerships, including credential management, sandbox maintenance, and partner access.Developing and sustaining the systems and automations that empower the partnerships team to scale efficiently without corresponding increases in headcount. If a task is manual and recurring, your goal is to streamline or eliminate it.Acting as the central coordination point among Merge's engineering, support, customer success, and partner teams, ensuring that escalations are managed, tracked, and resolved promptly (with clear ownership, timelines, and follow-up).Leading complex partnership workflows from start to finish, encompassing contract and NDA cycles through technical onboarding to live production status.Directing partner API migration initiatives by overseeing timelines, dependencies, and communication between Merge engineering and external partner teams.

About the Role The Bureau of Operations seeks an Office Assistant to help keep daily administrative work on track. This position supports routine office tasks and helps maintain smooth operations across the team. What You Will Do Assist with general administrative duties Support daily office functions to ensure efficiency Contribute to the Bureau’s ongoing city initiatives Location This role is based in New York City.

Allara Health is a women’s health provider focused on delivering comprehensive care for hormonal, metabolic, and reproductive health. More than 60,000 women nationwide trust Allara for conditions like PCOS, insulin resistance, and perimenopause. The team’s multidisciplinary approach has improved outcomes, as detailed in their health outcomes report. Allara continues to address long-standing gaps in women’s healthcare, growing rapidly across the U.S. Role overview The Manager of Strategy & Operations will play a central role in driving Allara’s strategic and operational initiatives. This is a cross-functional position based in New York City, working closely with leaders across the organization to identify opportunities, solve complex problems, and turn insights into tangible improvements. What you will do Conduct structured analyses to surface key performance drivers Build decision-making models to help prioritize projects and initiatives within operations Streamline workflows and refine processes to improve team efficiency Lead and support operational improvements that advance business goals Facilitate the launch of new clinical service lines through project management and collaboration with other teams Who thrives here People who enjoy tackling ambiguous challenges and working across disciplines Those who use data and operational insights to drive business performance and expand reach Individuals comfortable balancing analysis with hands-on execution Location and schedule This is a hybrid role based in New York City. Allara values in-person collaboration, aiming for at least three days per week in the NYC office, with flexibility as needed.

Join Twitch as a Senior Manager of Strategy and Operations, where you will play a pivotal role in shaping the strategic direction and operational excellence of our organization. You will lead cross-functional teams, drive initiatives to improve efficiency, and develop innovative strategies that align with our company goals. Your analytical skills and leadership will be key in guiding our strategic projects and enhancing our operational frameworks.

About EliseAIAt EliseAI, we are dedicated to transforming vital sectors such as housing and healthcare. Recognizing that everyone deserves a secure place to live and access to quality healthcare, we strive to simplify these experiences. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, cut costs, and elevate the overall experience for all users.Housing: Our platform streamlines processes for renters, from touring apartments to signing leases and submitting maintenance requests, ensuring all necessary information is easily accessible in one location.Healthcare: We simplify the healthcare experience by facilitating appointment scheduling, intake form completion, and provider communication, allowing patients to focus on their health rather than paperwork.With EliseAI, organizations can minimize manual tasks, enhance accessibility, and deliver an integrated service experience. Recently, we secured a $250 million Series E funding led by Andreessen Horowitz to further our mission.About The RoleWe are seeking an enthusiastic Office Operations Assistant to join our People Operations team. In this role, you will play a crucial part in ensuring our workspace is welcoming, efficient, and impeccably organized. Your proactive support will contribute to a high-quality experience for employees, visitors, and leadership alike.Key ResponsibilitiesOffice & Facilities SupportManage daily office operations, including workspace organization, seating chart maintenance, and upkeep of conference rooms and common areas.Collaborate with People Ops and IT to set up workstations and equipment for new hires.Coordinate seating assignments and desk relocations for new hires and internal transfers in cooperation with team managers.Ensure storage areas and common spaces are organized and functional.Monitor cleanliness and maintenance requirements; assist in coordinating repairs with vendors.Employee, Visitor & Security SupportProvide assistance to employees and visitors, ensuring a secure and welcoming environment.

Role overview The City of New York is hiring an Operations Manager to strengthen operational efficiency and advance key city initiatives. This position guides teams, manages a variety of projects, and ensures that daily work supports citywide priorities. What you will do Lead and support teams working across different operational areas Oversee projects that align with the city's goals Encourage efficient workflows and ongoing process improvement Maintain public service standards in both projects and daily operations Requirements Experience managing teams and operational projects Strong leadership and communication abilities Dedication to delivering high-quality public service Location This role is based in New York City.

ClearView Healthcare Partners is a leading life sciences strategy consulting firm based in Boston, with additional offices in San Francisco, New York City, London, and Gurgaon. We specialize in providing exceptional strategic decision-making support across diverse business challenges for clients in the biopharmaceutical, medical device, and diagnostic sectors. Our mission is to deliver actionable insights that empower companies to meet their business goals.We are currently seeking a highly skilled Senior Manager of IT Operations to oversee our global IT operations team and enhance operational efficiency within our expanding organization of over 550 users. This pivotal role will involve managing a geographically dispersed team across Boston, New York, the United Kingdom, and India, ensuring flawless IT service delivery and support for all end users worldwide.This strategic leadership position requires a service-oriented mindset with unwavering dedication to improving the digital employee experience. You will be tasked with supporting our growing organization through automation, modernization, and process enhancements while also developing and mentoring your team to achieve excellence.

Join the Campaign Finance Board (CFB), a nonpartisan and independent city agency dedicated to enhancing the democratic process in New York City. Our mission is to foster open, transparent, and fair elections by eliminating barriers to civic participation. We empower New Yorkers to exercise their voting rights, support local candidates, and even run for office themselves. Our NYC Votes initiative connects citizens to credible election information tailored to their needs, and our citywide Voter Guide delivers essential candidate information directly to voters' homes. Through our public matching funds program, we amplify the voices of everyday New Yorkers, ensuring that small contributions can make a meaningful impact in local elections. We prioritize transparency in campaign financing, promoting accountability in government and ensuring that elected officials truly represent the communities they serve.Within the CFB, the People and Engagement division is committed to cultivating an inclusive workplace where all staff members thrive and feel valued. This division consists of two teams: the EEO/DEI unit, which champions fairness and compliance with anti-discrimination laws, and the People Operations unit, which focuses on HR solutions across various domains including talent management and employee engagement. Together, we aim to create systems that foster a positive employee experience and workplace culture.The Executive Assistant and Project Operations Specialist will play a vital role in supporting the People and Engagement division. Reporting to the Assistant Executive Director for People and Engagement/Chief People Strategy Officer, this position ensures smooth communication, consistent workflows, and project adherence. Key responsibilities include managing administrative tasks, process mapping, standardization, and documentation.

A Better Built WorldAt Miter, we are dedicated to empowering construction contractors to build with confidence. Our success translates into making the construction of vital physical infrastructure—roads, bridges, utilities, data centers, housing, and more—easier and more efficient.For years, contractors in the construction and field services sectors have struggled with antiquated software solutions, relying on outdated, cumbersome systems designed in the 1980s and 1990s.Miter aims to change that narrative. We harness the power of artificial intelligence and integrated payment solutions to reconstruct the essential HR, finance, and operational systems that are foundational to our physical economy. With Miter, contractors like Marathon Electrical, W.J. O’Neil, and Truebeck Construction are building more robust teams, managing job costs effectively, and speeding up jobsite execution.Our vision is resonating. Since our inception in 2021, we've rapidly expanded to serve thousands of customers, achieving tens of millions in Annual Recurring Revenue (ARR) and becoming one of the fastest-growing vertical software companies. To further fuel our growth, we have raised over $50 million from leading investors like Bessemer, Coatue, and Battery, all of whom share our belief that we are just getting started.Hybrid vs. Remote Approach:We believe the magic of Miter stems from collaboration. While we value flexibility in work arrangements, our hybrid model encourages in-office collaboration three days a week for those within a reasonable commuting distance to our New York City or San Francisco offices. If you are based in those areas, we kindly request your participation in this hybrid approach.For roles categorized as remote or in locations without a designated office, there is no requirement to adhere to the hybrid model. However, we do schedule several annual travel events for onboarding and team-building activities!About the Team & How We Work:As the Payroll Operations Manager on Miter’s Launch team, you will play a vital role in ensuring our customers achieve accurate payroll processing from their very first day. Our team is dedicated to guiding clients through the onboarding process, ensuring a seamless transition to our platform.