About the job
Join Our Team:
Alpaca, a leading self-clearing broker-dealer, provides an innovative brokerage infrastructure for stocks, ETFs, options, crypto, and fixed income, with trading available 24/5. Our recent Series D funding round has brought our total investment to over $320 million, fueling our ambitious vision to revolutionize financial services.
As a licensed financial services company, Alpaca serves hundreds of financial institutions across 40 countries with our institutional-grade APIs, including broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, managing over 9 million brokerage accounts.
Our global team is a diverse and talented group of engineers, traders, and brokerage professionals committed to our mission of making financial services accessible to everyone. We pride ourselves on our open-source contributions and our vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Backed by top-tier global investors such as Portage Ventures, Spark Capital, Tribe Capital, and Y Combinator, we are on a path toward transformative growth.
About Our Team:
We are a dynamic team of over 230 members, spread across various locations including the USA, Canada, Japan, Hungary, Nigeria, Brazil, and the UK. We thrive in a remote work environment and are searching for enthusiastic individuals who align with our core values: Stay Curious, Have Empathy, and Be Accountable. If you’re ready to make a significant impact, we encourage you to apply.
Your Role:
We are looking for a skilled IT Operations Specialist to support our team members with IT-related tasks and ensure the security of our organization. This position is fully remote, reporting directly to the IT Support Lead.
Key Responsibilities:
- Serve as the primary point of contact for IT helpdesk requests
- Diagnose and provide IT support for staff as needed
- Collaborate with HR and Security teams to manage onboarding and offboarding activities
- Set up and deploy laptops, devices, software, and other hardware
