IT Project Manager

first-focusMuntinlupa, Metro Manila, Philippines

On-site Full-time

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Experience Level

Manager

Qualifications

What You BringDemonstrated experience managing end-to-end projects in a client-facing environment. Excellent stakeholder management and communication skills. Strong commercial awareness and sound financial judgment. Able to manage competing priorities and remain composed under pressure. A proactive mindset with a passion for problem-solving. Experience in leveraging automation and AI tools to enhance efficiency is highly regarded. A collaborative approach with a focus on accountability and results. The Ideal CandidateYou are curious, solutions-focused, and unafraid to challenge the status quo. You possess strong communication skills and the ability to adapt your style to different audiences.

About the job

Your ability to engage clients effectively while maintaining operational excellence will be key, as you ensure that projects are financially sound, executed efficiently, and aligned with broader strategic objectives.

Key Responsibilities

Client Project Management

Lead projects from initiation through to completion, ensuring clarity of scope, timelines, and milestones.
Establish and maintain effective communication rhythms with clients and stakeholders.
Facilitate both internal and external project meetings.
Monitor project progress, risks, and variations, proactively managing scope changes.
Oversee milestone billing and project reporting.

Client Relationship Management

Develop and maintain trusted relationships with clients and key stakeholders.
Manage client expectations through transparent and proactive communication.
Respond to concerns promptly and confidently.
Keep a strong focus on client satisfaction and feedback.

Operational Project Management

Plan and forecast internal resources to support multiple active projects.
Manage budgets, track financial performance, and ensure commercial viability.
Monitor workflow to prevent bottlenecks and delays.
Oversee project status reporting and escalate issues when necessary.
Drive efficiency through the implementation of systems, automation, and AI tools.

Training & Knowledge Sharing

Support and contribute to technical and project-related training initiatives.
Encourage capability building and continuous improvement within the team.

What Success Looks Like

Projects delivered on time and within budget.
High levels of client satisfaction and positive feedback.
Strong project efficiency and resource optimization.
Effective management of risks, variations, and commercial outcomes.
Consistent delivery across multiple concurrent projects.

About first-focus

At first-focus, we are dedicated to delivering innovative solutions that drive success for our clients. Our team thrives on collaboration, creativity, and commitment to excellence.

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