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Experience Level
Experience
Qualifications
Strong knowledge of ITIL frameworks and best practices. Experience with ITSM tools such as ServiceNow or similar applications. Proficient in process design, implementation, and management. Excellent communication and interpersonal skills. Ability to work collaboratively in a team-oriented environment.
About the job
Prosidian Consulting is seeking an experienced IT Service Management Specialist III to join our dynamic team in Seattle, Washington. In this role, you will be responsible for implementing and managing IT service management processes and tools that align with industry best practices. You will collaborate with cross-functional teams to enhance service delivery and optimize service operations.
About Prosidian Consulting
Prosidian Consulting is a leading management consulting firm that specializes in providing innovative solutions to clients across various industries. Our commitment to excellence and a collaborative work environment makes us a top choice for talented professionals looking to advance their careers.
Full-time|$125K/yr - $140K/yr|On-site|Seattle, Washington, United States
Zenoti offers a comprehensive, cloud-based software suite tailored for the beauty and wellness sector. Our platform empowers businesses to effectively manage all aspects of their operations through a unified mobile solution, including online appointment scheduling, POS systems, CRM, employee management, inventory management, and integrated marketing programs…
Full-time|$130K/yr - $145K/yr|On-site|Seattle, Washington, United States
Zenoti offers a comprehensive, cloud-based software platform tailored for the beauty and wellness industry. Our solution empowers users to efficiently manage all business operations through a unified mobile application, including online appointment scheduling, point of sale (POS), customer relationship management (CRM), staff management, inventory control, and integrated marketing tools. By utilizing Zenoti, clients can optimize their processes, cut operational expenses, and enhance customer loyalty and spending. Our platform is built for scalability and reliability, leveraging enterprise-grade technology suitable for businesses of any size.With a footprint that spans over 50 countries, Zenoti serves more than 30,000 salons, spas, medspas, and fitness studios, partnering with renowned global brands such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga, and TONI&GUY.Our achievements include reaching a unicorn valuation exceeding $1 billion, being recognized as a Next Tech Titan by GeekWire, securing an $80 million investment from TPG, and ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. Additionally, we take pride in being named a Great Place to Work Certified™ for 2021-2022, reaffirming our commitment to empowering individuals to thrive and discover their potential. Learn more about us at: zenoti.com About the RoleAs the Senior Manager within our Onboarding team, you will lead a high-performing group of Product Specialists and Project Managers dedicated to onboarding our SaaS clients. You will be responsible for the successful implementation of new customer solutions, fostering internal team development, and acting as a pivotal leader in ensuring our service delivery. You will also represent Zenoti to our clients, demonstrating how our platform delivers value that extends beyond initial implementation.This position is ideal for an individual who excels at solving intricate challenges, cultivating strategic partnerships, utilizing AI-driven insights, and enhancing both personnel and processes in a dynamic SaaS environment.Key ResponsibilitiesLeadership and DevelopmentOversee, mentor, and nurture a team of 8-10 Product Specialists and Project Managers.Align team members’ personal growth objectives with business goals and establish clear development pathways.Promote a culture of accountability, ownership, and teamwork.
Full-time|On-site|Seattle, Washington, United States
Zenoti develops a cloud-based platform tailored for the beauty and wellness sector, bringing together appointment booking, POS, CRM, employee and inventory management, and marketing tools in a single mobile app. The company serves over 30,000 businesses worldwide, including well-known names such as European Wax Center and CorePower Yoga. This Senior Product Specialist position is based in Seattle and focuses on onboarding and implementation for customers using Zenoti’s SaaS platform. The role sits within the Adoption organization, working with both new and existing clients. What you will do Analyze business requirements and map them to Zenoti product features that drive customer adoption. Use deep product and functional knowledge to identify customer challenges, then configure solutions within the Zenoti application. Work closely with internal teams and customers to ensure smooth onboarding and implementation experiences. Deliver comprehensive training, helping customers achieve their business objectives by making the most of the platform. Location Seattle, Washington, United States
Full-time|On-site|Seattle, Washington, United States
Zenoti is a premier provider of an all-in-one, cloud-based software solution tailored for the beauty and wellness industry. Our innovative platform empowers users to effortlessly manage all facets of their business through a comprehensive mobile application, featuring functionalities such as online appointment scheduling, POS, CRM, employee management, inventory tracking, integrated marketing programs, and beyond. Zenoti is dedicated to helping clients streamline operations and reduce costs while enhancing customer retention and revenue.Currently, Zenoti serves over 30,000 salons, spas, medspas, and fitness studios across more than 50 countries, partnering with renowned global brands including European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga, and TONI&GUY.Our recent milestones include achieving a valuation exceeding $1 billion, being honored as a Next Tech Titan by GeekWire, securing an $80 million investment from TPG, and ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. Furthermore, we are proud to be recognized as a Great Place to Work Certified™ for 2021-2022, underscoring our commitment to empowering individuals to feel great and discover their potential. For more information about Zenoti, please visit: https://www.zenoti.comAbout the RoleIn the capacity of Vice President of Professional Services, you will be responsible for the comprehensive strategy and execution of onboarding, implementation, and service delivery for Zenoti’s global SaaS clientele. You’ll spearhead and expand a high-impact team of leaders and practitioners focused on ensuring customer success from Day 1 through efficient project governance, strategic alignment, and operational excellence.This executive position is ideal for a leader who excels in driving customer transformation at scale, leveraging data and AI capabilities, fostering cross-functional trust, and cultivating the next generation of delivery leadership. You will closely collaborate with Product, Sales, Customer Success, and Engineering teams to ensure that Professional Services acts as a strategic growth driver for the organization.What You’ll Be DoingOrganizational Leadership & Talent StrategyGuide, scale, and mentor a global team of Services Directors, Project Managers, Solution Consultants, and Functional Experts.Develop a high-performing leadership pipeline aligned with long-term organizational growth and succession planning.Champion a robust performance management system that fosters accountability and excellence.
Full-time|On-site|Seattle, Washington, United States
Join Zenoti as a Senior Product Specialist where you will lead the onboarding and implementation of our cutting-edge SaaS solutions. In this pivotal role, you will collaborate with cross-functional teams to ensure seamless integration of our products into clients' operations, driving their success and satisfaction.Your expertise in SaaS implementation will be critical in guiding clients through the process, providing training, and delivering exceptional support. You will analyze client needs, develop tailored strategies, and contribute to continuous improvement initiatives.
Full-time|$240K/yr - $300K/yr|Hybrid|Seattle, Washington, United States
Why join usAt Brex, we empower businesses with our AI-driven spend management platform. Our suite of integrated corporate cards, banking solutions, and global payment options, coupled with user-friendly software for travel and expenses, enables companies to manage their finances with confidence. From startups to established enterprises like DoorDash, Flexport, and Compass, thousands rely on Brex to enhance financial control, reduce costs, and boost operational efficiency on a global scale.Joining the Brex team means pushing boundaries, questioning conventional approaches, and collaborating with some of the brightest minds in the tech industry. We prioritize diversity and inclusion, believing that your potential should be limited only by your aspirations. We equip you with the necessary tools, resources, and support to propel your career forward.EngineeringOur engineering team at Brex focuses on developing scalable systems with intent and speed. We encompass various domains, including Software, Data, Security, and IT, and operate with a high level of autonomy and collaboration. Our team tackles complex technical challenges, takes ownership of our results, and strives for excellence across all facets, from architecture to deployment. Here, engineering is not just a job; it’s a craft that cultivates future leaders.What you’ll doAs an Engineering Manager, you will lead a dedicated team focused on creating systems and product experiences that enhance customer activation at Brex. This includes overseeing onboarding processes, account setups, verifications, and integrations that enable customers to quickly derive value. This role demands strategic acumen, operational excellence, technical leadership, and an unwavering commitment to delivering seamless, AI-enhanced customer journeys. The ideal candidate will have a robust background in engineering leadership, particularly in scaling user-facing onboarding systems and delivering exceptional product experiences while collaborating closely with Product, Design, Operations, and GTM teams.Where you’ll workThis position is located in our Seattle office and operates within a hybrid model that blends the vibrancy of in-office work with the flexibility of remote options. Currently, we require team members to be in the office at least two days per week (Wednesday and Thursday). Starting February 2, 2026, this will increase to three days per week (Monday, Wednesday, and Thursday). Additionally, employees can enjoy up to four weeks of fully remote work per year!ResponsibilitiesDrive business and product strategies to ensure a seamless, intuitive, and effective onboarding experience.
Full-time|On-site|Seattle, Washington, United States
Zenoti develops a cloud-based software platform tailored for the beauty and wellness sector. The system streamlines daily operations for salons, spas, medspas, and fitness studios, covering online appointment scheduling, point-of-sale activities, customer relationship management, staff coordination, inventory oversight, and marketing efforts. Over 30,000 businesses across more than 50 countries rely on Zenoti. Notable clients include European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga, and TONI&GUY. Zenoti has surpassed a $1 billion valuation and was named GeekWire’s Next Tech Titan. The company received an $80 million investment from TPG and ranked number 316 on Deloitte’s 2020 Technology Fast 500™. Zenoti also achieved Great Place to Work Certified™ status for 2021-2022. Further details are available at https://www.zenoti.com.
Are you ready to take the lead on projects that not only transport individuals but also redefine urban landscapes? At TKDA, we are seeking a licensed Professional Engineer who is not only enthusiastic about infrastructure but also invigorated by the chance to spearhead transformative transit initiatives in Seattle and beyond.About UsTKDA is a 100% employee-owned firm specializing in engineering, architecture, and planning with over a century of experience. Since our establishment in 1910, we have cultivated a reputation for building reliable partnerships and delivering sustainable solutions. Our multidisciplinary teams collaborate to tackle real-world challenges with innovation, accuracy, and a sense of purpose.Our Rail DivisionFrom Class I freight lines to commuter rail systems, TKDA’s Rail Division provides holistic engineering services that connect communities and facilitate commerce. We oversee new constructions, intricate renovations, and multidisciplinary design projects for both public and private sectors. Our engineers are recognized for their technical skills, teamwork, and dedication to excellence.Your Role as Project ManagerIn the capacity of Project Manager, you will be the catalyst for multidisciplinary rail projects, leading civil, structural, mechanical, and electrical design teams from inception through to execution. You will manage project frameworks, coordinate deliverables, and ensure effective communication across all disciplines. Additionally, you will oversee construction administration and project assessments, guaranteeing that every milestone aligns with client expectations and budgetary goals.
Full-time|On-site|Seattle, Washington, United States
Join Brex as a Commercial SaaS Sales Executive, where you will play a key role in driving sales and fostering relationships with our clients. As part of our innovative team, you will be responsible for managing the sales cycle from prospecting to closing, ensuring our software solutions meet the needs of our clients. You will leverage your expertise in SaaS sales to identify new opportunities and strategize effectively to meet sales targets.
Full-time|On-site|Seattle, Washington, United States
Zenoti is a leading provider of an all-inclusive, cloud-based software solution tailored for the beauty and wellness industry. Our platform empowers businesses to efficiently manage every facet, including online appointment bookings, POS, CRM, employee management, inventory management, and built-in marketing programs, all seamlessly integrated into a mobile solution. By utilizing Zenoti, clients can streamline their operations, reduce costs, and enhance customer retention and spending. Engineered for reliability and scalability, our platform leverages enterprise-level technology suitable for businesses of all sizes.With over 30,000 salons, spas, medspas, and fitness studios across more than 50 countries, Zenoti's extensive client portfolio includes renowned global brands such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga, and TONI&GUY.Recent achievements include surpassing a $1 billion unicorn valuation, being recognized as a Next Tech Titan by GeekWire, securing an $80 million investment from TPG, and ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to have earned the Great Place to Work Certified™ distinction for 2021-2022, reflecting our commitment to empowering individuals to feel their best and realize their potential. For more information about Zenoti, please visit: zenoti.com
Full-time|$157K/yr - $197K/yr|On-site|Seattle, Washington, United States
Zenoti is a pioneering provider of an all-in-one, cloud-based software platform tailored for the beauty and wellness sector. Our comprehensive solution empowers businesses to manage every operational aspect seamlessly through a mobile interface, featuring online appointment scheduling, POS systems, CRM, workforce management, inventory control, integrated marketing tools, and much more. By leveraging our platform, clients can optimize their operations, lower costs, and enhance customer retention and revenue growth. Engineered for reliability and scalability, Zenoti harnesses enterprise-grade technology suitable for businesses of all scales.Currently, Zenoti supports over 30,000 salons, spas, medspas, and fitness studios across more than 50 countries, including esteemed global brands like European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga, and TONI&GUY.Our recent milestones include achieving a valuation exceeding $1 billion, being recognized as a Next Tech Titan by GeekWire, securing $80 million in investment from TPG, and ranking 316th in Deloitte’s 2020 Technology Fast 500™. We are also proud to be Great Place to Work Certified™ for the years 2021-2022, underscoring our commitment to empowering individuals to feel valued and achieve their potential. Discover more about Zenoti at zenoti.com.
Join Our Team as an Outside Sales Professional in Seattle!Become a vital part of a forward-thinking organization that prioritizes your growth and success. At Tom James Company, we understand that our employees are our greatest asset. That’s why we are fully committed to investing in your future by fostering a supportive environment that allows you to reach your maximum potential.Key Benefits:Investment in Your Development: Your success is our success! We offer a comprehensive 6-month sales training program and ongoing mentorship opportunities to ensure you have the tools and support you need to excel in your career.Income Control: Take charge of your financial destiny with our unique compensation structure that rewards your efforts and achievements.Uncapped Opportunities: Your ambition defines your potential! Enjoy unlimited commissions, exciting incentive trips, and numerous possibilities for career advancement.
Full-time|On-site|CA - San Francisco, WA - Seattle
Join SoFi as a Senior Product Manager focusing on our Servicing team. In this pivotal role, you will leverage your expertise to enhance our product offerings, ensuring exceptional user experiences and operational efficiency.You will collaborate with cross-functional teams to define product strategies, prioritize features, and drive product development from conception to launch. Your insights will be critical in shaping the future of our servicing solutions.
Prosidian Consulting is seeking a dynamic and experienced HR Service Management Help Desk Manager to lead our support team in Seattle. In this pivotal role, you will oversee the help desk operations, ensuring exceptional service delivery to our clients. You will be responsible for managing a team, implementing best practices, and enhancing service efficiency. This is an exciting opportunity for a professional who is passionate about HR management and customer service excellence.
Join our dynamic team at dev2 as a Tax Professional, where you can leverage your expertise in a fully remote environment. We are looking for a dedicated CPA with a minimum of 2 years of paid tax experience to help our clients navigate their tax obligations effectively. This role offers the flexibility of working from home while contributing to a collaborative team.
Join AireSpring as a Channel Manager and leverage your telecom expertise to drive new business opportunities through strategic partnerships. In this full-time, remote role, you will be pivotal in helping AireSpring deliver award-winning managed services and connectivity solutions worldwide.AireSpring is known for its dedication to a 100% channel-only model, ensuring our partners receive unparalleled support and innovative technology. Our extensive portfolio includes Managed Connectivity, SD-WAN/SASE, security, networking, cloud voice/UC, and more, all designed to simplify the complexities of enterprise communication.As a Channel Manager, you will cultivate relationships with trusted advisors to enhance revenue generation and partner satisfaction. Your role is crucial in executing sales strategies, conducting training sessions, and collaborating with internal teams to ensure a seamless partner experience.
Join Our TeamAbout StripeStripe is a leading financial infrastructure platform empowering businesses of all sizes, from the world's largest corporations to innovative startups. Our mission is to enhance the GDP of the internet, presenting an incredible opportunity to contribute to the global economy while doing impactful work.About the Marketing Services TeamThe Marketing Services team consists of marketing execution specialists and strategic thinkers dedicated to enhancing efficiency. We collaborate closely with Regional and Demand Marketing, Growth, Martech, and creative teams to create scalable, high-impact campaigns across various channels. This position primarily supports our Global Campaigns marketing team.Your RoleKey ResponsibilitiesBe the process owner for campaign execution across email, landing pages, and paid media, assisting Growth, Lifecycle, and Global Campaigns marketing teams.Determine campaign requirements, evaluate complexity, and oversee capacity planning for seamless execution.Advise on Marketo and Braze best practices with an emphasis on automation, scalability, and operational design.Design and implement complex nurture and trigger campaigns, and develop standardized processes for wider adoption.Work alongside marketing stakeholders to streamline workflows and enhance campaign delivery efficiency.Lead initiatives to resolve recurring execution challenges—define objectives, success metrics, and establish repeatable processes.Proactively identify operational risks, communicate effectively with stakeholders, and implement sustainable solutions.Drive continuous improvements in marketing execution through process innovation, automation, and efficiency enhancements.Collaborate cross-functionally with Growth, Regional and Demand Marketing, Engineering, and Design teams to align priorities and execution strategies.Maintain comprehensive documentation and facilitate coordination with offshore production teams.
Full-time|On-site|Seattle, Washington, United States
About the Role ADF Medical Services Inc. is looking for an Entry Level Customer Service Representative in Seattle, Washington. This position serves as the initial contact for customers, handling questions, resolving concerns, and delivering support. What You Will Do Respond to customer inquiries by phone, email, or chat Address and resolve issues promptly Provide clear information and support to customers Build communication and problem-solving skills on the job Location Seattle, Washington, United States
Finvari is an innovative and rapidly expanding SaaS startup revolutionizing payment processes for construction companies. Our goal is to eradicate tedious, manual payment tasks, enabling construction leaders to concentrate on developing the infrastructure of the future. Our customer-centric software enhances operational efficiency and drives industry-wide innovation, catering to everyone from field workers to C-suite executives.We pride ourselves on our tight-knit, highly experienced team with a proven record of developing and scaling successful software firms, including those that have gone public. At Finvari, creativity, innovation, and a steadfast focus on customer satisfaction are our core values. We seek passionate team members who are eager to solve complex problems and make a tangible impact. Our work culture is collaborative, autonomous, and dedicated to our customers.We are on the lookout for a Senior B2B Product Manager who is enthusiastic about tackling the unique challenges faced by construction accounting teams on a daily basis.This position offers hybrid work flexibility, allowing for remote work. We convene once a week for in-person collaboration and lunch at our Seattle office.
Prosidian Consulting is seeking an experienced IT Service Management Specialist III to join our dynamic team in Seattle, Washington. In this role, you will be responsible for implementing and managing IT service management processes and tools that align with industry best practices. You will collaborate with cross-functional teams to enhance service delivery and optimize service operations.
