About the job
IT Subject Matter Expert
Employment Type: Full-Time, Experienced Level
Department: Information Technology
As an IT Subject Matter Expert (SME) at CGS Federal, you will leverage your extensive expertise in application and systems software to support various key stakeholders. Your role will involve analyzing intricate hardware, software, and telecommunication systems to establish processes and procedures tailored for diverse departmental use cases. You will play a crucial role in assisting with the design, development, documentation, and delivery of standard operating procedures, engaging presentations, and insightful training materials suitable for a wide range of audiences. The ideal candidate will possess a robust technical background and demonstrate exceptional performance in multifaceted scenarios requiring a comprehensive skill set.
At CGS Federal, we unite driven, highly skilled, and innovative individuals to tackle the government’s most pressing challenges through state-of-the-art technology. We seek candidates who are passionate about contributing to government innovation, value collaboration, and can proactively anticipate the needs of others. Our supportive environment fosters professional growth through various learning opportunities.
Key Skills and Attributes:
- Evaluate and, when necessary, redefine procedures and standards utilizing your expertise and best practices.
- Collaborate with a diverse array of stakeholders and system users to enhance their understanding of agency systems.
- Coordinate with IT and Business experts to align program goals, requirements, performance analysis, and innovative projects.
- Provide actionable recommendations for enhancements in IT systems and other organizational initiatives.
- Develop comprehensive procedures, manuals, and documentation addressing process and technology needs.
- Identify potential upgrades or replacements for information systems.
- Support the operation and maintenance of sophisticated IT systems.
Qualifications:
- Bachelor’s degree in Computer Science or a related field.
- Over 5 years of experience with OBIEE, Oracle Forms, and Oracle Reports.
- Must be a U. S. Citizen.
- Eligibility for obtaining a security clearance is required.
