About the job
About the IT Support Internship
FusionTek, a Managed Service Provider based in Arlington, Virginia, offers paid internships for those eager to build hands-on experience in IT support. Interns will work onsite, supporting a wide range of clients and technologies while developing technical and professional skills.
What You'll Do
- Support desktop and laptop systems, including troubleshooting, break/fix work, operating system and application installations, and user configuration.
- Handle general administrative tasks related to IT support.
- Document, track, and escalate support cases using our internal tracking system.
- Keep technical documentation up to date and accurate.
- Work directly with clients, both remotely and onsite, as part of a collaborative team.
- Coordinate tasks and projects with the Service Delivery team and advanced technical specialists.
Who We're Looking For
- Energetic, adaptable, and ambitious individuals with a strong interest in new technologies.
- People who are eager to learn, self-motivated, and committed to personal and professional growth.
- Excellent customer service and communication skills, with the ability to explain technical topics to non-technical people.
- Experience with hands-on technology projects (such as building a Hyper-V server or learning PowerShell independently) is a plus.
- Ability to work independently, remain calm under pressure, and contribute positively to a team environment.
Key Details
- Location: Arlington, Virginia (in-office only)
- Type: Paid internship
- Work with a team that values integrity and collaboration
If you're ready to start your IT career and want to grow in a supportive, hands-on setting, FusionTek encourages you to apply.
