About the job
Join Our Team at Amartha
At Amartha, we are dedicated to empowering micro-businesses throughout Indonesia, fostering growth and enabling equitable prosperity. With over 2.7 million entrepreneurs, primarily women, benefiting from IDR 22.8 trillion in funding, we are on the brink of transforming into a technology-oriented financial ecosystem by 2026. Our focus on innovation and digital solutions will enhance accessibility, streamline processes, and offer a seamless user experience.
Your Role
As an IT Support Specialist for the Madiun area, you will play a crucial role in ensuring the efficiency of our IT hardware and software systems. With a dynamic work environment, you will collaborate with various teams to meet their IT needs promptly.
Key Responsibilities:
- Install and configure computer hardware, software, networks, printers, and scanners.
- Monitor and maintain computer systems and networks.
- Respond swiftly to service issues and requests.
- Provide technical support to staff in person and over the phone.
- Set up accounts for new users.
- Repair and replace equipment as necessary.
- Test new technology solutions.
- Train junior staff members.
