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IT Systems Administrator (m/f/d)

YalwaWiesbaden, Hessen, Germany
On-site Full-time

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Experience Level

Experience

Qualifications

Requirements:Completed vocational training or a degree in an IT-related fieldA minimum of 3 years of relevant work experienceHands-on experience with MacOSPatient and service-oriented demeanorStrong independent working skills and a structured approachFamiliarity with Linux systems is a plus

About the job

Full-Time • Experienced • Wiesbaden • (m/f/d)

At Yalwa, our mission is to connect individuals in the digital realm, fostering genuine relationships. Joining our team means becoming part of a vibrant, diverse community of passionate professionals from over twenty-five countries. Here, you will be encouraged to challenge yourself, enhance your skills, share your expertise, and contribute to exciting projects.

Are you an IT expert with a knack for practical solutions and proficiency in MacOS? If so, this role is tailored for you! You will be pivotal in managing our IT systems, maintaining office IT infrastructure, and addressing technical issues directly on-site.

Your Responsibilities:

  • Act as the primary contact for all IT-related issues within the office environment

  • Ensure employee satisfaction through professional and cordial service

  • Demonstrate a willingness to expand your knowledge in Linux production environments and an eagerness to develop in this area

  • Participate in shared, rotating on-call duties to support live production systems

  • Provide technical support and troubleshoot hardware, software, and network issues

  • Oversee and maintain all macOS client systems, including centralized administration via SimpleMDM

  • Manage the entire office network infrastructure, including switches, routers, firewalls, VPNs, wireless access points, and cabling

  • Administer and maintain office IT infrastructure, including printers, telecommunication devices, conference rooms, and displays

  • Manage user accounts and permissions across all IT systems

  • Effectively administer office services such as Jira, Confluence, and Google Workspace

  • Monitor and address IT requests and ticketing

  • Implement IT policies and procedures to ensure security and operational efficiency

  • Plan and execute IT security projects, including the creation and implementation of security strategies

  • Develop and maintain support documentation, knowledge bases, and training materials to streamline IT processes

About Yalwa

Yalwa is dedicated to creating an online environment where people can forge real-life connections. Our diverse team, comprising individuals from over twenty-five countries, thrives on collaboration, knowledge sharing, and tackling ambitious projects together. Join us to be part of a friendly and passionate community.

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