About the job
Join Freshworks as an Account Executive on our Customer Experience (CX) team, where you will spearhead efforts to cultivate transformative partnerships with global enterprise organizations. Your expertise in customer experience solutions will empower you to devise and implement high-value strategies that optimize both customer experience and operational efficiency for our clients. You’ll excel in managing complex sales cycles, engaging with C-suite executives and cross-functional global teams to drive meaningful change.
- Custom Engagements: Partner with internal teams to create and deliver tailored solutions that resonate with the strategic objectives of enterprise clients.
- Influential Stakeholder Management: Navigate intricate organizational structures to unite diverse global teams and gain the approval of key decision-makers.
- Creative Solution Selling: Utilize your extensive knowledge in CX workforce transformation and enterprise solutions to formulate bespoke proposals that provide tangible value to clients.
- Account Management: Oversee relationships with CX personas of existing customers while identifying new avenues for growth.
- Strategic Partnership Development: Forge and nurture long-term, trusted relationships with C-suite executives and global stakeholders to implement effective CX transformation strategies.
- Pipeline Management: Effectively manage a high-value sales pipeline characterized by lengthy sales cycles, ensuring continuous progress toward closing significant deals.

