About the job
About Us:
At TransPerfect, our mission is to empower businesses worldwide to succeed in the global marketplace. As an industry-leading organization, we offer a comprehensive range of language and business support services, including translation, multicultural marketing, website globalization, legal support, and innovative technology solutions.
Your Role:
As an Account Manager, you will play a crucial role in cultivating new business relationships and serving as the primary support contact for our existing clientele.
Key Responsibilities:
- Conduct thorough research to identify potential clients through various channels such as internet research, trade shows, referrals, and professional networks.
- Maintain detailed records of prospective client information, including names, titles, contact numbers, and addresses in organized spreadsheets.
- Execute daily outreach initiatives to prospective clients using up-to-date and accurate data.
- Engage in cold calling to establish connections with potential clients.
- Utilize creative problem-solving skills to enhance existing business development strategies.
- Negotiate pricing and project deadlines with both prospective and current clients.
- Provide education to clients about the translation process, including TransPerfect’s pricing structure and turnaround times compared to competitors.
- Collaborate with production teams to ensure every project is executed with precision and attention to detail.
- Follow up consistently with clients to ensure satisfaction with our services and products.
- Stay informed about the industries TransPerfect serves, including industry leaders and relevant trends.
- Assist with special projects or tasks as needed.

