About the job
About Us
SharkNinja is a leading global product design and technology firm, renowned for its innovative and highly-rated lifestyle solutions that enhance the quality of life for consumers worldwide. With two esteemed brands, Shark and Ninja, the organization boasts a strong history of launching groundbreaking products across various categories, resulting in substantial growth and market share. Based in Needham, Massachusetts and employing over 4,100 talented individuals, SharkNinja's products are available through key retail outlets, both online and offline, as well as through distributors worldwide.
Position Overview:
The Accounts Receivable Analyst reports directly to the AR/Credit Manager and plays a crucial role within the back-office Finance team. This position encompasses the initiation of the credit review process, collections, dispute and claim management, as well as account reconciliations.
Key Responsibilities:
· Monitor customer accounts to ensure the integrity of the accounts receivable portfolio.
· Identify and resolve payment disputes and discrepancies in a timely manner.
· Manage a high volume of chargebacks and customer deductions.
· Analyze current systems and processes to identify areas for improvement, focusing on operational excellence.
· Collaborate with internal departments (Sales and Operations) for deduction validation.
· Facilitate the onboarding of new customers.

