About the job
Consistently recognized as one of the premier workplaces in South Carolina, AMAROK (formerly known as Electric Guard Dog) stands as the nation's leading provider in perimeter security solutions. Our innovative electric fence technology effectively deters theft and other criminal activities, safeguarding our clients' properties and assets around the clock.
Position Summary
The Accounts Receivable Specialist plays a pivotal role in ensuring the financial integrity of our customer accounts. This individual will accurately apply payments, resolve discrepancies in remittances, and manage the collection of outstanding balances. This position requires timely billing practices, meticulous record-keeping of financial transactions, and effective communication with customers regarding their accounts.
Key Responsibilities
- Conduct daily professional collection calls to customers, fostering strong customer relationships.
- Accurately collect and apply payments from various sources on a daily basis (mail, email, bank lockbox, phone).
- Review account balances and efficiently execute required collection efforts.
- Document collection activities within customer account notes.
- Timely resolve remittance discrepancies.
- Identify issues leading to account delinquency and provide support for solutions.
- Address customer inquiries and concerns related to billing via email and phone.
Qualifications
- Exceptional verbal and written communication skills.
- Ability to work both independently and collaboratively within a team.
- Strong anticipation of work needs and professionalism in customer interactions.
- Excellent organizational skills with meticulous attention to detail.
- Capacity to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
Why Choose AMAROK? AMAROK's core values drive our commitment to nurturing a meaningful sense of purpose in our career opportunities.