About the job
At tentree, we are more than just a lifestyle apparel company based in Vancouver, Canada. For every item purchased, we plant ten trees, contributing to a more sustainable future. Our apparel is recognized as one of the most sustainable in the industry, with accolades from B Corp and Textile Exchange. Since our inception in 2012, we have planted over 117 million trees globally. We empower our customers to make a direct impact on the planet through conscious purchasing.
Who We're Seeking
As our wholesale business continues to grow, we are looking for a skilled Accounts Receivable Specialist to manage our end-to-end A/R operations and credit administration. This position involves more than just transactional processing; it requires independent judgment in establishing customer credit limits, setting payment terms, and managing A/R insurance with Export Development Canada (EDC).
The Accounts Receivable Specialist is pivotal in safeguarding cash flow, minimizing credit risk, and enabling Sales by ensuring customers are set up with the appropriate terms and limits ahead of each selling season. This role collaborates cross-functionally with Sales, Operations, and Accounting to maintain a healthy order-to-cash cycle while fostering strong customer relationships.
6-Month Objectives
- Establish credit limits and payment terms for FW26
- Take full ownership of Accounts Receivable functions, including managing the A/R inbox, invoicing, and collections
- Maintain aged receivables over 60 days to be consistently below 10% of total A/R
- Develop strong, trusted relationships with internal partners, external sales representatives, and wholesale Accounts Payable contacts
Key Responsibilities
Credit Management
- Independently evaluate customer creditworthiness and set credit limits and payment terms using various credit tools and data sources (e.g., D&B, SICA, financial statements)
- Continuously review and adjust customer terms and credit limits to mitigate delinquency and bad debt risk
- Act as the gatekeeper for order release when customers exceed approved credit limits or payment terms
- Collaborate with Sales and Operations to address customer service issues related to credit holds or order release decisions
- Establish and enforce credit policies and controls that minimize financial risk.
A/R Insurance Management
- Oversee tentree’s accounts receivable insurance policy with Export Development Canada (EDC)
- Manage coverage requests, insured limits, and ensure compliance with ongoing policy requirements
- Monitor insured accounts and prepare claims as necessary
- Serve as the primary contact for A/R insurance-related inquiries.