About the job
At Mitratech, we are a dynamic team of technologists dedicated to creating exceptional products that streamline operations within Legal, Risk, Compliance, and HR domains. As a globally dispersed team, we foster a culture of individual excellence while taking pride in our diverse and inclusive work environment, which emphasizes exceptional people practices, continuous learning, and enjoyment in our work! Our culture uniquely combines entrepreneurial spirit with substantial enterprise investment, providing an opportunity to advance rapidly using some of the most innovative technologies available.
With over 35 years of experience, Mitratech has consistently addressed intricate challenges for our clients. We proudly serve 20,000 companies worldwide, including 30% of the Fortune 500, and support over 500,000 users across more than 160 countries.
As we continue to expand, we are always on the lookout for resourceful and enthusiastic individuals with fresh perspectives. Join our global team and discover what makes Mitratech an extraordinary workplace!
Job Overview
We are in search of a talented AI Automation Specialist who will spearhead the design, implementation, and upkeep of AI agent solutions across our organization. In this pivotal role, you will connect business requirements with technical execution, utilizing platforms like BotDojo to craft automated workflows and conversational interactions. You will oversee the complete lifecycle of AI agents—from initial requirements gathering and prompt engineering to system integration, performance monitoring, and user training. The ideal candidate will possess a solid understanding of conversational AI, intermediate scripting abilities, and a steadfast commitment to upholding high standards for data privacy and operational efficiency.

