About the job
About Our Team
The Technical Success team is dedicated to empowering developers and enterprises to thrive in creating scalable production applications using the OpenAI API platform. We provide guidance and support to maximize value and adoption of our advanced models. Our clientele spans from burgeoning startups to well-established global corporations.
About This Role
We are seeking a technically proficient and business-oriented AI Deployment Engineer to collaborate closely with our most strategic high-impact platform customers. Your role will involve assisting them throughout the stages of application ideation, development, delivery, and scaling, thereby accelerating the value of their creations on our platform. You will engage with innovative use cases built on our API, acting as a vital channel for providing high-quality feedback to our Product and Research teams.
This role is based in Tokyo, Japan, utilizing a hybrid work model of three days in the office each week, with relocation assistance available for new hires.
Your Responsibilities Include:
Engaging closely with our key platform customers, serving as their technical advisor in conceptualizing and developing innovative applications on our API.
Offering proactive guidance to help customers maximize the business impact of their applications and expedite their journey to value.
Experimenting and prototyping solutions tailored to customer needs.
Building and nurturing relationships with customer leadership and stakeholders to ensure successful deployment and scaling of their applications.
Contributing to our open-source resources for developers and enterprises.
Enhancing the AI Deployment Engineering function through knowledge sharing, codifying best practices, and publishing resources in our internal and external repositories.
Assessing, synthesizing, and delivering impactful feedback to the Product and Research teams.
Leveraging your expertise in Python and JavaScript programming.
Ideal Candidate Profile:
Possess 5+ years of experience in technical consulting or a related role.
Expertise in Python and JavaScript programming.

