About the job
Location: Remote / Full-time
Our Mission
As an AI Operations Specialist, you will serve as a pivotal link between our technical AI capabilities and essential business operations. Your primary objective will be to harness AI technologies to enhance efficiency, automate processes, and drive scalability across our Legal, HR, Finance, and Research teams.
About MindFriend
MindFriend is a global mental health technology platform that connects clients with psychologists, psychiatrists, and therapists through secure video consultations and a suite of digital services. We're dedicated to making mental health support accessible to everyone, everywhere.
The Role
Are you an AI enthusiast who sees the potential for innovation in traditional business models? We invite you to join our team as an AI Operations Expert to revolutionize our operational strategies.
This position goes beyond mere usage of AI tools; we seek a visionary architect capable of utilizing a robust array of AI applications to independently enhance and expand our core business functions, from Legal and HR to Finance and Research.
The ideal candidate will be a highly organized Junior Associate with a background in Legal, Accounting, or Business Administration, who possesses a strong proficiency in AI tools. You should be passionate about implementing AI solutions to optimize and manage company operations while fostering modern digital workflows.
This role is perfect for individuals who are excited about technology, automation, and creating efficient systems using cutting-edge AI tools within our Legal, Finance, HR, and operational sectors.
Key Responsibilities
• Leverage AI tools for legal research, contract drafting, and compliance tasks
• Assist with accounting documentation, financial reporting, and data management
• Support HR documentation, recruitment processes, and policy development
• Conduct business, legal, and market research
• Facilitate the implementation of AI systems and workflow automation across the organization
• Organize company documents and streamline operational processes
• Collaborate with leadership on strategic initiatives and operational execution
Requirements
- Proven expertise in AI tools and automation platforms
- Familiarity with tools such as ChatGPT, Claude, Notion AI, Perplexity, Zapier, Airtable, etc.
- Educational background in Law, Accounting, Finance, Economics, Business, or related fields
- Exceptional written and verbal English communication skills
- Experience with multiple AI applications across business functions
- Ability to independently explore, test, and apply new AI technologies
- Strong analytical and problem-solving capabilities

