About the job
About Lightfield
Lightfield is a cutting-edge AI-driven CRM that seamlessly integrates with your email, calendar, and meetings. Our platform captures every interaction, transforming it into organized context—encompassing accounts, tasks, follow-ups, and insights—ensuring no detail is overlooked.
We are redefining CRM by focusing on fundamental principles. Rather than imposing rigid systems, Lightfield adapts to the natural workflows of companies, automating processes and revealing insights that propel growth. We're crafting the CRM platform we've always desired: swift, intelligent, and truly beneficial.
Our team, backed by prominent investors such as Greylock, Lightspeed, and Coatue, has previously created Tome, a generative AI presentation tool utilized by over 25 million users. Many of us have also contributed to renowned products at Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.
About the Role
We are seeking a highly motivated and innovative engineer who is passionate about harnessing LLMs to create exceptional product experiences. Join us at the forefront of AI product innovation, where you will develop industry-leading solutions to address critical customer challenges.
As an engineer at Lightfield, you will take ownership of projects from conception to execution, collaborating with cross-functional teams throughout the process. You will also help shape our company's product and technical vision, learning from each project as we continue to expand.
What You Will Do
- Partner with product leaders to pinpoint customer challenges, define requirements, and implement LLM-powered solutions.
- Utilize LLMs as reasoning engines to develop domain-specific AI assistants.
- Craft and refine prompts, employing techniques such as few-shot learning and chain-of-thought.
- Design and optimize end-to-end RAG pipelines and agent architectures to effectively utilize both public and proprietary data.
- Enhance the overall quality of AI agents (e.g. relevance, fidelity, latency) through empirical evaluation and iterative improvements.
- Create and improve systems and tools that facilitate high-velocity experimentation (e.g. LLM-powered automated evaluation) and personalized product experiences.
- Stay updated with the latest AI research and integrate cutting-edge techniques into our work.
- Contribute to defining technical direction and best practices for AI application development at Lightfield.
- Play a role in building a world-class engineering culture.