About the job
Our Mission
At Zocdoc, we believe healthcare should prioritize patients. Yet, the current system often fails them, leading to frustrating experiences with outdated insurance directories and long waiting periods. Our mission is to empower patients by providing them with the tools to easily find and book in-person or virtual healthcare services across the United States. With over 200 specialties and 12,000 insurance plans, we strive to create a competitive healthcare marketplace where quality is prioritized and prices are driven down.
As we continue to lead the industry after 18 years, we are just getting started. If you're passionate about solving impactful challenges alongside a team of dedicated and collaborative individuals, we would love to hear from you.
About the Role
In the role of AI Solutions Specialist, you will play a crucial part in designing, developing, and maintaining AI-driven workflows, prompts, and data pipelines that enhance Zocdoc’s operations and product offerings. You will collaborate closely with teams in product, operations, and engineering to implement defined AI features, conduct experiments, and automate processes that elevate patient and provider experiences.
This hands-on position focuses on applying prompt-based solutions and constructing small automation processes while learning to analyze model performance and ensure safe operations within the healthcare sector.

