About the job

RELEX Solutions is a premier Supply Chain Software provider that specializes in innovative solutions designed to enhance operational efficiency for businesses. We pride ourselves on our dynamic and collaborative team, which is dedicated to accelerating growth through targeted marketing strategies. At RELEX Solutions, we are on a mission to achieve humble world domination and are searching for creative minds like yours to help us along the way!
As a rapidly expanding Finnish software entity focused on retail and manufacturing planning processes, we empower our clients to become faster, more effective, and ultimately more profitable. As an employer, we place a strong emphasis on supporting our employees just as much as we do on optimizing supply chains. You will enjoy significant autonomy, a vibrant company culture, diverse development opportunities, and a work-life balance that we actively foster.
We are currently inviting applications for the position of Application Support Specialist to join our Technical Support team in Melbourne. In this role, you will collaborate with a group of highly skilled professionals dedicated to resolving complex issues as part of the second line of support for our RELEX customers.
Your contributions will be vital in meeting our customers' needs while adhering to our Service Level Agreements (SLAs). Our team operates 24/7, which means our members work across various time zones.
Key Responsibilities:
- Delivering software support to global clients confronting challenges in their production environments.
- Managing intricate application issues and providing solutions efficiently.

