About the job
The Assistant Bakery Operations Manager (ABOM) is a pivotal leadership development role aimed at cultivating the future leaders of Bakery Operations Managers. ABOMs are expected to function at a level akin to Bakery Operations Managers, executing bakery operations with a sense of urgency, precision, and accountability, while honing the leadership skills necessary for independent bakery management.
This role uniquely combines hands-on operational excellence with talent development, administrative oversight, and team leadership. ABOMs serve as a vital extension of the Bakery Operations Manager (BOM) and must be prepared to assume total bakery ownership when required. Our Rochester store is situated at 1333 Mount Hope Ave, Rochester, NY 14620.
KEY RESPONSIBILITIES:
Operational Execution
• Oversee all essential bakery operations including inventory management, scheduling support, staffing coordination, and administrative task completion.
• Uphold stringent standards for product quality, cleanliness, food safety, and customer experience.
• Assist with ordering, maintain inventory accuracy, and control shrinkage.
• Aid in the creation of schedules and labor management to achieve operational goals.
Talent & Team Development
• Facilitate the recruitment, interviewing, onboarding, and training processes for new staff members.
• Provide consistent coaching and immediate performance feedback.
• Enforce accountability among team members while fostering a culture of growth and development.
• Ensure onboarding and training programs align with company standards.
Leadership & Ownership
• Independently manage bakery operations in the absence of the BOM.
• Exemplify urgency, accountability, and operational discipline.
• Collaborate with BOM and Area leadership to identify operational deficiencies and implement effective solutions.
• Ensure continuity of operations during leadership transitions or staffing shortages.
• Perform additional duties as assigned.
WHAT SUCCESS LOOKS LIKE:
• Ability to independently execute all BOM-level administrative and operational responsibilities.
• Bakery is fully staffed, well-trained, and operating at high standards.
• Established culture of accountability and consistency.
• Acts as a dependable operational leader in any coverage scenario.
• Demonstrates readiness and potential for advancement to a BOM role.
QUALIFICATIONS & EXPERIENCE:
• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality settings.
• Strong operational discipline and meticulous attention to detail.
• Proven ability to coach and develop hourly team members.
• Comfortable in fast-paced, high-volume environments.
• Capable of fulfilling all bakery roles during peak business hours.
• Excellent communication and problem-solving skills.