About the job
Join Insomnia Cookies as an Assistant Bakery Operations Manager (ABOM) in Seattle, WA! This leadership pipeline role is crafted to cultivate the next generation of Bakery Operations Managers. As an ABOM, you will operate at a level close to the Bakery Operations Manager (BOM), executing bakery operations with urgency, precision, and accountability while fostering your leadership skills for independent bakery management.
This position merges hands-on operational excellence with talent development, administrative responsibility, and team leadership. ABOMs serve as a vital extension of the BOM and must be prepared to take full ownership of the bakery when required. Our Seattle location is situated at 1519 Broadway, Seattle, WA 98122.
KEY RESPONSIBILITIES:
Operational Execution
• Oversee all core bakery operations, including inventory rotation, scheduling support, staffing coordination, and maintaining administrative checklists.
• Adhere strictly to product quality, cleanliness, food safety, and guest experience standards.
• Assist with ordering, ensuring inventory accuracy, and managing shrink control.
• Help create schedules and execute labor to achieve operational targets.
Talent & Team Development
• Facilitate recruiting, interviewing, onboarding, and training of new team members.
• Provide consistent coaching and real-time performance feedback to staff.
• Hold team members accountable to high standards while promoting a growth mindset culture.
• Ensure onboarding and training programs align with company standards.
Leadership & Ownership
• Manage bakery operations independently in the absence of the BOM.
• Exemplify urgency, accountability, and operational discipline.
• Collaborate with the BOM and Area leadership to identify operational gaps and implement effective solutions.
• Ensure continuity of operations during leadership transitions or staffing shortages.
• Perform other duties as assigned.
WHAT SUCCESS LOOKS LIKE:
• Ability to independently execute all BOM-level administrative and operational tasks.
• Bakery is fully staffed, trained, and operating at exemplary standards.
• Establish a strong culture of accountability and consistency.
• Act as a dependable operational leader during any coverage scenarios.
• Clearly demonstrate readiness and potential for upward mobility into a BOM role.
QUALIFICATIONS & EXPERIENCE:
• 1+ years of leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and attention to detail.
• Proven ability to coach and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.
• Capability to perform all bakery roles during peak business periods.
• Excellent communication and problem-solving skills.