About the job
Join the team at Insomnia Cookies as an Assistant Bakery Operations Manager (ABOM), a pivotal role designed to cultivate the next generation of Bakery Operations Managers. In this position, you will operate at a level close to that of a Bakery Operations Manager (BOM), executing bakery operations with urgency, precision, and accountability while honing the leadership skills necessary for independent bakery management.
This dynamic role fuses hands-on operational excellence with talent development, administrative oversight, and team leadership. As an ABOM, you'll serve as a vital extension of the BOM, stepping into full bakery management whenever required. Our Stillwater, OK store is conveniently located at 215 S Washington St, Stillwater, OK 74074.
KEY RESPONSIBILITIES:
Operational Execution
• Oversee all core bakery operations, including inventory rotation, scheduling, staffing coordination, and administrative checklists.
• Ensure strict compliance with product quality, cleanliness, food safety, and guest experience standards.
• Facilitate ordering processes, maintain inventory accuracy, and control shrinkage.
• Assist in creating schedules and executing labor strategies to meet operational objectives.
Talent & Team Development
• Aid in recruiting, interviewing, onboarding, and training new team members.
• Provide consistent coaching and timely performance feedback.
• Hold team members accountable to established standards while promoting a culture of growth.
• Ensure adherence to company standards during onboarding and training programs.
Leadership & Ownership
• Manage bakery operations independently in the absence of the BOM.
• Exemplify urgency, accountability, and operational discipline.
• Collaborate with BOM and Area leadership to identify operational gaps and implement effective solutions.
• Maintain operational continuity during leadership transitions or staffing shortages.
• Perform other duties as assigned.
WHAT SUCCESS LOOKS LIKE:
• Successfully execute all BOM-level administrative and operational tasks independently.
• Ensure the bakery is fully staffed, trained, and operating at the highest standards.
• Foster a strong culture of accountability and consistency.
• Act as a dependable operational leader during any coverage scenario.
• Demonstrate readiness for upward mobility toward a BOM role.
QUALIFICATIONS & EXPERIENCE:
• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and attention to detail.
• Ability to coach and develop hourly team members effectively.
• Comfortable working in fast-paced, high-volume environments.
• Capable of performing all bakery roles during peak business periods.
• Excellent communication and problem-solving skills.