About the job
The Role
Join Green Thumb Industries, where we are dedicated to enhancing well-being through the power of cannabis. We are seeking an enthusiastic Assistant General Manager for our RISE Dispensary in Clifton Park, NY. In this pivotal role, you will support and lead a diverse team, driving results and creating unforgettable consumer experiences. You will work closely with the General Manager to oversee customer experience, inventory operations, and the development of team members. This position offers a fast track for career advancement toward the General Manager role.
Responsibilities
Operations
- Oversee all dispensary operations, ensuring compliance with security, inventory, and local and state regulations.
- Inspire team members to effectively execute programs, initiatives, and localized in-store promotions.
- Manage quality product inventory, financial records, and Seed to Sale compliance.
- Ensure proper cash management, handling protocols, and daily reconciliation.
- Align order and expense management processes with store budgets.
Experience
- Coach and motivate team members to deliver exceptional in-store customer experiences.
- Set the standard for effective “Leader on Duty” (LOD) shifts by actively supervising the team, providing recognition, and guiding behaviors to enhance the customer journey.
- Facilitate a seamless omni-channel customer experience across in-store, drive-thru, curbside, and delivery services.
- Encourage team members to achieve Loyalty goals, boosting customer retention and repeat traffic.
- Act as a liaison to the local community, supporting outreach events and initiatives.
People
- Collaborate with the General Manager to build and retain a high-performing team through effective talent selection, onboarding, training, and development.
- Foster a culture of engagement and performance through coaching, feedback, and recognition.
- Motivate team members to excel in their roles and contribute to a positive workplace environment.

