About the job
The Assistant Manager role at Hollister Co. is a dynamic position that integrates business acumen, operational excellence, creativity, and effective team leadership. This position is pivotal in achieving sales goals by analyzing store performance and ensuring exemplary customer service. Assistant Managers are tasked with managing daily store operations, including opening and closing procedures, while optimizing all processes within the store. They utilize their creative skills for in-store presentations, styling suggestions, and product education. As leaders, they play a significant role in talent recruitment, training, and fostering employee engagement and development. We pride ourselves on a promote-from-within philosophy, allowing our Assistant Managers to leverage their foundational skills and ascend to future leadership roles within the organization.
Key Responsibilities:
- Enhance customer experience
- Drive sales growth
- Manage OMNI channel fulfillment
- Oversee store presentation and sales floor management
- Supervise store and stockroom operations
- Handle staffing, scheduling, and payroll
- Facilitate training and development programs
- Communicate effectively with team members
- Ensure asset protection measures are in place