About the job
Join TA Travel Center, a premier operator of travel centers dedicated to delivering an outstanding customer experience through our gas stations, convenience stores, and restaurants. We are looking for a passionate and committed Assistant Store Manager to support our team in Holland, IA. The ideal candidate will partner with the Store Manager to oversee daily operations, enhance sales performance, and uphold exceptional standards of customer service and store presentation.
Key Responsibilities:
- Store Operations:
- Assist in the management of daily store operations to ensure processes run smoothly.
- Participate in opening and closing procedures, cash handling, and inventory management.
- Ensure adherence to company policies, procedures, and regulations.
- Maintain store cleanliness and organization, creating a welcoming environment for customers.
- Customer Service:
- Deliver exceptional customer service consistently and effectively resolve customer concerns.
- Foster a customer-focused culture that enhances the shopping experience and builds loyalty.
- Train team members on customer service best practices, promoting positive customer interactions.
- Team Management:
- Support the recruitment, training, and development of store staff.
- Assist in scheduling employees to meet operational needs and ensure adequate coverage.
- Provide continuous support, coaching, and feedback to team members to foster a positive work environment.
- Inventory Management:
- Assist in managing inventory levels, including ordering, receiving, and stocking merchandise.
- Implement effective inventory control measures to minimize shrinkage and optimize product availability.
- Ensure products are displayed according to merchandising standards.
- Sales Support:
- Help achieve store sales goals and financial objectives.
- Monitor daily sales performance and suggest strategies for improvement.
- Participate in promotional activities and special events to enhance store visibility and sales.
- Health and Safety Compliance:
- Ensure all store operations meet health, safety, and sanitation standards.
- Assist in training staff on workplace safety practices and emergency protocols.
- Conduct regular safety inspections and promptly address any hazards in the store.
- Administrative Duties:
- Support the Store Manager with administrative tasks, including inventory counts, scheduling, and employee records.
- Prepare and maintain reports on store performance, sales metrics, and more.

