About the job
Join the dynamic team at TA Travel Center, a premier operator of travel centers dedicated to delivering outstanding customer experiences across our gas stations, convenience stores, and restaurants. We are on the hunt for a passionate and committed Assistant Store Manager to enhance our operations at our Henderson, NV location. In this pivotal role, you will partner with the Store Manager to manage daily operations, boost sales, and uphold our high standards of customer service and store presentation.
Key Responsibilities:
- Store Operations:
- Assist in managing the store’s daily operations to ensure efficient processes.
- Participate in opening and closing procedures, cash handling, and inventory management.
- Ensure compliance with company policies, procedures, and regulations.
- Maintain store cleanliness and organization to create a welcoming environment for customers.
- Customer Service:
- Deliver exceptional customer service at all times and effectively resolve customer concerns.
- Foster a customer-centric culture that enhances the shopping experience and builds customer loyalty.
- Train staff on customer service best practices and encourage positive interactions with customers.
- Team Management:
- Support the recruitment, training, and development of store employees.
- Assist in developing employee schedules to meet business needs and ensure proper coverage.
- Provide ongoing support, coaching, and feedback to team members to cultivate a positive work environment.
- Inventory Management:
- Help manage inventory levels, including ordering, receiving, and stocking of merchandise.
- Implement effective inventory control measures to minimize shrinkage and optimize product availability.
- Ensure products are displayed according to merchandising standards.
- Sales Support:
- Assist in reaching store sales goals and financial targets.
- Monitor daily sales performance and propose strategies for improvement.
- Participate in promotional activities and special events to enhance store visibility and sales.
- Health and Safety Compliance:
- Ensure all store operations comply with health, safety, and sanitation standards.
- Assist in training staff on workplace safety practices and emergency procedures.
- Conduct regular safety inspections and address any hazards in the store promptly.
- Administrative Duties:
- Assist the Store Manager with administrative tasks, including inventory counts, scheduling, and employee records.
- Prepare and maintain reports on store performance, sales metrics, and customer feedback.