About the job
Kaseya® stands as the premier provider of comprehensive IT infrastructure and security management solutions designed for Managed Service Providers (MSPs) and internal IT organizations across the globe, all powered by cutting-edge AI technology. Our top-tier solutions empower organizations to efficiently oversee and secure their IT environments, ensuring ongoing business success. With a track record of robust double-digit growth over the past several years, Kaseya is supported by Insight Venture Partners (www.insightpartners.com), a distinguished global private equity firm that invests in high-growth technology and software companies that foster transformative changes in their respective industries.
Established in 2000, Kaseya proudly serves a diverse clientele across over 20 countries and manages more than 15 million endpoints globally. To discover more about our company and our award-winning solutions, please visit www.Kaseya.com.
At Kaseya, we are not your typical organization. We are transparent about our identity and expectations. The multitude of individuals who thrive at Kaseya are those ready to go the extra mile for the benefit of our customers.
This role is 100% onsite in Rio Sur, Medellin, Colombia.
To bolster our global services team, we are seeking an Associate Service Consultant with a solid background in customer implementation within the IT sector to join our Medellín, Colombia office. This position plays a critical role in ensuring the successful delivery of consulting projects for both internal and external clients. The responsibilities encompass a range of duties, from serving as a technical lead for solution implementations to advising clients on industry best practices for new products that enhance their business operations. This role will collaborate closely with Project Management to support all consulting services, in addition to working with Product Management and Support teams to deliver best-in-class service for our clients. The ideal candidate will consistently maintain a professional, courteous demeanor while demonstrating a commitment to exceptional customer service.
If you are a high achiever with proven experience in Information Technology and thrive in a dynamic environment, we invite you to connect with us.

