About the job
Position: Automotive Service Estimator / Dispatcher
Location: 1080 West Price Blvd, North Port, FL 34288
Role Overview:
Join Christian Brothers Automotive as an Automotive Service Estimator / Dispatcher and be a vital part of our team dedicated to delivering exceptional automotive service. In this role, you will ensure that every customer receives outstanding service while their vehicle is repaired to the highest standards. Your strong communication and organizational skills will be essential as you coordinate with technicians, respond to customer inquiries, and maintain an efficient repair log to drive productivity.
As an Estimator/Dispatcher, you will collaborate with parts suppliers and external partners, ensuring we have the necessary tools and equipment to succeed. Building lasting relationships with vendors and customers is key to helping us uphold our reputation as a reliable automotive service provider.
Your Responsibilities:
- Implement and sustain an effective dispatch system
- Schedule work assignments to maximize productivity while aligning with shop policies
- Review digital vehicle inspections conducted by technicians
- Maintain an organized and current repair log
- Respond to customer inquiries and prepare accurate estimates
- Present clear and understandable repair solutions to customers
- Ensure all work meets specifications and is completed in a timely manner
- Foster relationships with parts and tool vendors
- Prioritize technician workloads based on part availability
- Compile a list of necessary equipment, supplies, and repairs, collaborating with the Service Manager
- Coordinate maintenance for shop equipment
- Oversee the parts supply process, including inventory management, pricing, and warranty claims
- Engage regularly with external vendors regarding parts inventory and pricing
- Work collaboratively as part of a team and assist colleagues as needed
- Perform additional duties as assigned

