About the job
ABOUT OPORTUN
Oportun (Nasdaq: OPRT) is a purpose-driven financial services company that aims to make financial goals attainable for its members. We provide intelligent solutions for borrowing, saving, and budgeting, empowering individuals to confidently build a brighter financial future. Since our inception, we have disbursed over $21.3 billion in responsible and affordable credit, saved our members more than $2.5 billion in interest and fees, and assisted in setting aside an average of over $1,800 each year.
WORKING AT OPORTUN
Joining Oportun means being part of a unique team that promotes a diverse, equitable, and inclusive culture where everyone feels valued and encouraged to share their viewpoints. This inclusive environment is pivotal to our organizational performance and our mission to provide affordable credit to those traditionally overlooked by the financial sector. We actively celebrate and support our inclusive culture through various employee resource groups.
POSITION OVERVIEW
The Bilingual Contact Center Agent is expected to have a strong sense of urgency while managing calls or resolving cases through various communication channels such as phone, email, and chat.

