About the job
Join our dedicated team at the Foundation for Jewish Camp as a Bilingual Medical Receptionist fluent in both Mandarin and English. While prior experience in a medical office is advantageous, we are committed to providing comprehensive training for the right candidate. This position is primarily full-time, with part-time options available. Our practice specializes in Physical Medicine and Rehabilitation, Acupuncture, and Therapeutic Massage, providing essential care to our patients.
Key Responsibilities
- Welcome patients and facilitate smooth check-in and check-out processes.
- Utilize EMR systems, such as iClinic, to schedule patient appointments efficiently.
- Conduct thorough insurance verification and ensure accurate coverage checks.
- Collect payments and co-payments from patients as necessary.
- Maintain patient records, ensuring strict compliance with HIPAA regulations and health information management standards.
- Document all appointments and patient information accurately.
- Answer incoming calls and perform general administrative duties.
Qualifications
- Fluency in Mandarin and English is a must.
- Experience in a medical office setting is highly preferred.
- Prior customer service experience is advantageous.
This role is ideal for individuals seeking a long-term position within a supportive environment. Pre-medical students are strongly encouraged to apply!

