About the job
Liftoff is an innovative AI-driven performance marketing platform tailored for the mobile app ecosystem. Our comprehensive technology suite empowers app marketers to acquire and retain high-value users, while providing publishers with the tools to maximize revenue through both programmatic and direct demand.
Supporting over 6,600 mobile enterprises in 74 countries across diverse industries such as gaming, social media, finance, ecommerce, and entertainment, Liftoff’s solutions—including Accelerate, Direct, Monetize, Intelligence, and Vungle Exchange—have made a significant impact in the market. Founded in 2012 and headquartered in Redwood City, CA, we pride ourselves on our diverse and global workforce.
About the Role:
We are on the lookout for a meticulous and proactive Billing Specialist to enhance our receivables operations. In this pivotal role, you will collaborate with teams from Revenue Accounting, Commercial Finance, Deal Desk, Sales, and Account Management to guarantee timely and accurate billing, reconciliation, and collections.
Reporting directly to the Accounts Receivable Manager, you will contribute to process improvements, support revenue initiatives, and help deliver an exceptional billing experience to our customers. If you thrive in solving challenges within a rapidly growing environment, we would be excited to connect with you.
Your Impact:
- Oversee daily billing operations and partner with accounting to uphold best practices in revenue recognition for accurate billing.
- Assist in the creation and review of invoices on the first day of each month across multiple Business Units, requiring availability on the first of every month.
- Take ownership of the completeness and review of all pre-billing activities from opportunity creation through onboarding new customers into our NetSuite ERP.
- Regularly map new campaigns generated by our Liftoff platform into our billing systems on a weekly basis.
- Create credit memo records in NetSuite corresponding to Salesforce “Makegood” tickets submitted by account executives.
- Communicate effectively with customers to resolve any disputes or issues related to billing and collections through designated inboxes.
- Onboard new customers based on fully executed contracts from SFDC into NetSuite.
- Identify and implement opportunities for process improvements to enhance billing efficiency and accuracy.
- Assist in the deployment of new technologies to streamline billing operations and improve customer experience.

