About the job
As a Business Analyst at Turner & Townsend, you will play a crucial role in:
Establishing Project Governance:
- Facilitating the development and execution of robust Program and Project Governance Frameworks, including decision-making forums, escalation processes, and delegated authorities.
- Defining and documenting the governance structure, roles and responsibilities, meeting schedules, reporting cycles, and integrated assurance activities.
- Creating governance artifacts such as Terms of Reference (ToR), governance maps, RACI matrices, and guidance for stage-gate approvals.
- Assisting the Governance Manager in organizing and managing essential governance forums like Steering Committees, Technical Committees, Change Boards, and Risk Reviews.
PMO Process Design & Continuous Improvement:
- Analyzing existing PMO and project delivery processes across governance and assurance, reporting, change management, and other related functions including risk, schedule, cost, and document management.
- Collaborating with stakeholders to define future processes that are scalable, practical, and aligned with the client’s maturity.
- Identifying gaps and inefficiencies; performing structured gap analyses; and proposing actionable improvements.
- Developing standardized PMO tools, templates, and guidance to facilitate consistent project delivery.
Reporting & Performance Management:
- Assisting in the design, implementation, and ongoing enhancement of the integrated reporting framework, including dashboards, KPIs, milestone reporting, and management summaries.
- Working with Digital and Data Analysts and Project Controls teams to ensure that reporting outputs meet accuracy, timeliness, and governance standards.
- Ensuring consistent agreement and documentation of data definitions, KPIs, and reporting metrics across the program.
Change & Assurance:
- Supporting the operation of the Change Management Framework, ensuring changes are documented, assessed, validated, and processed according to governance standards.
- Assisting in the execution of the Assurance framework, conducting quality reviews and assurance checks on PMO outputs, governance compliance, and reporting accuracy.
- Tracking actions, decisions, and recommendations arising from internal assurances, audits, and external reviews.
Stakeholder Engagement & Facilitation:
- Engaging with cross-functional stakeholders, including engineering, construction, commercial, project controls, systems, HSSE, and external partners.
- Leading workshops to define processes, requirements, decision pathways, and governance enhancements.
- Translating stakeholder needs into coherent, structured documentation for PMO, leadership teams, and external partners.
Change Management & Communications Support:
- Assisting the Governance Manager in developing and implementing change management strategies and communication plans.