About the job
We are seeking a Functional Analyst with a minimum of 5 years of experience in similar roles. The ideal candidate will act as a bridge between business needs and technical teams, possessing expertise in process discovery, analysis, and documentation of As-Is / To-Be processes, as well as defining functional requirements for web and mobile applications.
Key Responsibilities
Agile discovery of functional requirements (business rules, flows, journeys, scenarios).
Documentation of processes in BPMN2 notation from early stages.
Creation of ERD, User Stories, UML diagrams, and prototypes in Figma.
Validation of requirements with clients, ensuring both functional and technical coverage.
Coordination of functional testing, certification matrices, and communication of approvals.
Drafting clear, structured user manuals and documentation.
Facilitating functional sessions with clients during commercial and execution phases.
Effectively communicating changes, versions, and definitions to the technical and QA teams.
Required Skills
Soft Skills
Impeccable oral and written communication skills, structured and error-free.
Ability to moderate, guide, and synthesize during client sessions.
Critical, analytical, and creative thinking.
Strong organizational skills, attention to detail, resilience, and results-oriented.
Planning capability across multiple tracks without delays.
Technical Skills
Technical knowledge in web and mobile architecture, front-end, back-end, and databases.
Proficiency in UML and BPMN2 notations.
Experience with tools such as Figma, InVision, Zeplin, and Sketch.
Familiarity with project management tools like Jira, Trello, Monday, Wrike, or Notion.
Knowledge of SQL and NoSQL databases.
Experience in e-commerce and retail projects.
Intermediate proficiency in PowerPoint, Excel, and editors like NotePad++ or Sublime.
Familiarity with agile methodologies: Scrum P.O., Lean, XP.

