About the job
The Global Public Sector (GPS) team at ScaleAI is rapidly expanding as we strive to develop dependable AI systems for governments worldwide. This endeavor represents one of the most ambitious and impactful challenges of our era, and we are on the lookout for talented, mission-driven operators to join our team.
We are seeking a Business Operations & Strategy Associate to facilitate crucial initiatives across GPS product development, engineering, sales, marketing, and core operations. The ideal candidate is a highly analytical generalist who thrives in dynamic environments, adept at transitioning between strategic problem-solving and hands-on execution to enhance daily operations. No task is too insignificant if it contributes to our impact.
Your Responsibilities:
- Assist in establishing the team’s core operational rhythms and strategic planning activities, including structuring inputs for business reviews, planning cycles, deep dives, and offsite meetings to enable clear decision-making and effective execution.
- Collaborate with functional leaders to monitor and validate OKRs and key performance metrics, aiding teams in transitioning from goals to measurable results.
- Lead the preparation for team All Hands by crafting narratives, simplifying complex work into concise updates, and ensuring accountability for commitments.
- Work closely with Sales Operations on forecasting and pipeline reviews to enhance predictability and drive more cohesive execution across the go-to-market team.
- Partner with Product Managers and Product Operations to align roadmap decisions with delivery capacity, operational constraints, and downstream implications.
- Identify and resolve cross-functional operational gaps by structuring solutions and driving implementation when ownership or processes are unclear.
Preferred Qualifications:
- A strong inclination for diving into data, applying first principles thinking, and iterating swiftly to achieve results.
- A results-oriented mindset, with a proven track record of being resourceful when it matters most.
- A collaborative spirit and low ego; eager to work alongside intelligent, humble colleagues and do whatever is necessary to ensure team success.
- An approachable interpersonal style, effective in interactions ranging from in-depth technical discussions with engineers to polished communications with executives.
- Demonstrated ability to cultivate high-trust relationships across diverse organizational levels.
- Experience in product or project management, successfully guiding projects from inception to launch.
- Exceptional qualitative and quantitative analytical capabilities.

