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Buyer Fraud Agent

StubHub Inc.Atlanta, Georgia, United StatesNew
Hybrid Full-time $24/hr - $24/hr

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Experience Level

Entry Level

Qualifications

We are looking for candidates who demonstrate a strong attention to detail, effective communication skills, and a proactive approach to problem-solving. Familiarity with fraud detection techniques and a passion for live events will be advantageous. Candidates should possess the ability to work in a fast-paced environment and adapt to shifting priorities. Prior experience in customer service or operations is preferred.

About the job

At StubHub, we are dedicated to revolutionizing the live event experience on a global level. Our goal is to ensure that every individual, whether they are attending their first event or their hundredth, receives exceptional support from the moment they begin their ticket search until they enter the venue. This commitment extends to our sellers, as we aim to provide a secure and convenient platform for everyone—from fans selling individual tickets to promoters of large-scale tours—allowing millions of fans worldwide to access our offerings safely.

As StubHub continues to expand, we seek passionate individuals who are eager to help us redefine how millions buy, sell, connect, and enjoy live events globally. We prioritize values such as collaboration, trust, and inclusivity, fostering a winning culture. We are a forward-thinking organization in search of innovators and change-makers. If you are an entrepreneurial spirit ready to take risks and work hands-on, you will thrive in our motivating environment.

About The Team

Our Transaction Operations team is a dynamic group responsible for ensuring seamless ticket transactions from the moment a ticket is purchased to the day of the event. We work diligently to guarantee that buyers can navigate our platform safely and receive their tickets efficiently, allowing them to enjoy their event experience.

This full-time position may require weekend, holiday, daytime, and/or evening hours.

Hybrid environment: This role will begin as in-office five days a week for the first 3-6 months, transitioning to three days in the office thereafter to enhance cross-functional collaboration.

About StubHub Inc.

StubHub Inc. is a leading platform in the ticketing industry, committed to providing a secure and enjoyable experience for buyers and sellers. Our mission is to enhance the way people connect with live events, ensuring safety and convenience for millions around the globe.