About the job
Role Summary
The Card Fulfillment Team Leader is responsible for overseeing the entire lifecycle of payment card production, personalization, and distribution. In this role, you will cultivate and manage relationships with third-party vendors, including card manufacturers and personalizers. Your duties will also encompass monitoring inventory levels at various hubs and distribution points, ensuring adherence to security standards (PCI-DSS), and streamlining processes to enhance the cardholder delivery experience.
Requirements
Key Responsibilities
Procurement & Vendor Negotiation: Spearhead the procurement process for card materials and consumables. Negotiate pricing, contract terms, and Service Level Agreements (SLAs) with external card bureaus and carriers to guarantee cost-effectiveness without sacrificing quality.
PO & Financial Management: Take ownership of the Purchase Order (PO) lifecycle within the department. Issue, track, and reconcile POs with card providers, ensuring all invoices correspond with delivered goods and agreed rates.
Vendor Management: Act as the primary liaison for external partners. Assess performance against SLAs in terms of production lead times, quality assurance, and data security.
Inventory Control: Oversee inventory of raw card plastics, carriers, and collateral. Predict demand to avert stockouts of specific card designs and monitor stock levels across Distribution Points.
Hub-and-Spoke Distribution: Design and manage the logistics flow between the Central Hub (Warehouse), Regional Hubs, and last-mile Distribution Points.
Inventory Rebalancing: Supervise stock levels across the network and execute Inter-Hub Transfers (IHTs) to redistribute surplus stock from low-demand areas to high-demand regions, minimizing dead stock.
Dynamic Replenishment: Set

