Join Our Team as a Carpentry Technician!
Company: Renewal by Andersen - Knoxville, TN
At Renewal by Andersen, a division of the esteemed Andersen Windows founded in 1903, we are dedicated to transforming the window and door replacement experience for homeowners. Our mission is to ensure customer satisfaction daily, and as a Carpentry Technician, you will play a vital role in achieving this goal! You will respond to service requests, assess issues, and perform repairs or replacements to deliver exceptional service.
Key Responsibilities:
- Address warranty issues and provide superior service for windows and doors.
- Troubleshoot and resolve on-site issues while assisting customers.
- Maintain high levels of customer satisfaction by effectively addressing concerns.
- Replace defective parts and resolve window malfunctions.
- Diagnose issues like water infiltration, bowed panels, and interlock problems.
Qualifications:
- Minimum of 2 years’ experience in general maintenance.
- At least 2 years of experience in window and door installation or repair.
- Preferred 3+ years of experience in basic home repair work.
- Must be available to work Monday through Friday, with occasional Saturdays.
- Proficient with basic computer skills, including smartphones and email, with excellent time management abilities.
- Physically capable of lifting up to 50 pounds, climbing ladders, bending, and walking on uneven surfaces.
- Valid driver’s license with a clean driving record and a vehicle suitable for transporting materials and tools.
- Willingness to perform additional duties as assigned by management.
Compensation & Benefits:
- Competitive salary ranging from $23 to $24 per hour.