About the job
Join Anaplan, a pioneering team dedicated to enhancing business decision-making through our cutting-edge AI-driven scenario planning and analysis platform. Our mission is to empower clients to excel in their markets, surpassing competitors with innovative solutions.
What brings Anaplanners together across various teams and locations is our unwavering dedication to our customers’ success and our Winning Culture.
Our clientele includes some of the most prestigious names in the Fortune 50, such as Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer, among over 2,400 global enterprises that depend on our unparalleled platform.
Our Winning Culture fuels our innovative teams. We celebrate diverse perspectives and ideas, promote leadership at every level, strive for ambitious goals, and relish our achievements, whether big or small.
With a foundation of being strategy-led, values-based, and disciplined in execution, you will find inspiration, connection, development, and rewards within our organization. We welcome your uniqueness; let’s shape the future together!
Chief of Staff to the Chief Customer Officer
Position Summary
The Chief of Staff to the Chief Customer Officer (CCO) plays a vital role, merging strategic leadership with operational excellence, serving as a trusted advisor and recognized leader within the team.
This position acts as an extension of the CCO, fostering cross-functional alignment and execution of the CCO’s top priorities throughout the Customer Success organization. We seek a candidate with a customer-centric mindset, adept at leading through influence, navigating complex global functions, and driving measurable outcomes in customer health, AI initiatives, and customer engagement. The right candidate will view this role as a high-impact opportunity to build comprehensive leadership experience across the post-sales journey and gain insights into enterprise-level decision-making.
Key Responsibilities
Strategic Partnership & Leadership
• Spearhead or co-spearhead post-sales transformation initiatives, including developing and scaling programs designed to enhance customer health, engagement, and AI.

