About the job
Client Service Manager
Location: New York, NY or Philadelphia, PA
Company Overview: WithCoverage is revolutionizing the insurance brokerage industry through AI-driven risk management solutions tailored for today's economy.
We collaborate with numerous high-growth, industry-defining companies, such as GoPuff, Eight Sleep, Bombas, Chomps, and Blank Street Coffee. Our clientele includes renowned consumer brands, leading hospitality firms, general contractors, advanced manufacturers, and next-gen defense contractors, all navigating complex risk landscapes and seeking a partner that can keep pace with their needs.
By replacing outdated, fragmented brokerage systems with our proprietary technology, we have created a new category of elite risk advisors. Our in-house Agency Management System provides our team and AI agents complete transparency into policies, exposures, claims, billing, and commissions, enabling deep automation, informed decision-making, and an elevated standard of service.
Founded by JD Ross (co-founder of Opendoor) and Max Brenner (formerly with Bain and Compound), we have successfully raised over $43 million from prominent investors including Sequoia, 8VC, Khosla Ventures, and Crystal Venture Partners. Our growth has exceeded 10x over the past year while maintaining positive cash flow, and we are just beginning to explore the vast opportunities ahead.
Our ambition extends beyond merely improving brokerage services; we aim to redefine risk management across the economy.
Why Join Us?
- Accelerated Growth: We’re expanding rapidly, offering you substantial opportunities to learn, lead, and influence your career trajectory as well as the future of the company.
- Impactful Work: We safeguard the world’s most innovative brands, including consumer icons, hospitality leaders, next-generation defense contractors, and American manufacturers.
- Industry Redefinition: The insurance sector is one of the largest and most stagnant markets. We’re rewriting the rulebook through proprietary technology, automation, and AI.
- Financial Incentives: We recruit top talent and invest in your development, which translates to competitive compensation, meaningful equity, and outstanding benefits. We firmly believe in promoting from within and provide a clear pathway for career advancement.
About The Role:
In this position, you will collaborate with Risk Advisors on an assigned portfolio, oversee daily service operations, and support a range of strategic client-facing initiatives.

