About the job
Our mission: to eliminate every barrier to mental health.
At Spring Health, we are dedicated to transforming mental healthcare by dismantling the obstacles that hinder individuals from receiving timely assistance. Utilizing our clinically validated technology, Precision Mental Healthcare, we ensure the delivery of personalized care—be it therapy, coaching, medication, or other support—tailored to each individual's unique needs.
As a trusted partner to over 450 organizations, from innovative startups to esteemed Fortune 500 companies, we provide mental health services to 10 million people. Our clients include renowned brands such as Microsoft, Target, and Delta Airlines, who rely on us for exceptional outcomes for their employees worldwide. Our groundbreaking platform has achieved a net positive ROI for employers, and we are proud to be the only entity in our sector to receive external validation for our net savings results.
Supported by prominent investors such as Generation Investment, Kinnevik, Tiger Global, Northzone, and RRE Ventures, our recent Series E funding has propelled our valuation to $3.3 billion. We invite you to join us on this exciting journey to make mental healthcare universally accessible.
We are currently seeking independently licensed mental health professionals (LCSW, LMFT, LPC, LICSW) to join our Care Navigation team. This position requires flexibility for occasional shift changes and the ability to work holidays that coincide with scheduled shifts. Strong independent working skills and critical thinking are essential in this role. The shift for this position is: Wednesday-Sunday 12am-8am EST or the equivalent in your respective time zone.
What you’ll be doing:
- Deliver immediate clinical support, psychoeducation, and connect individuals to appropriate referrals and resources while managing calls in a clinical phone queue.
- Employ skills such as active listening, motivational interviewing, and solution-focused techniques.

