About the job
Hours: 1 PM - 1 AM; 3 shifts of 12 hours each week
The Clinical Shift Coordinator embodies the mission, vision, and values of Northwestern Medicine, upholding the organization's Code of Ethics and Corporate Compliance Program, while adhering to all relevant policies, procedures, and regulatory standards.
This role requires a clinically adept, registered nurse who oversees, delegates, and coordinates nursing care for hospitalized pediatric patients through a structured nursing process involving assessment, planning, intervention, implementation, and evaluation. The Clinical Shift Coordinator interacts effectively with patients, their families, and healthcare team members, while maintaining the standards set forth by the American Nurses Association (ANA) for professional nursing practice. The successful candidate will demonstrate leadership by efficiently managing daily unit operations, staff, and care delivery, utilizing a staff-focused leadership model.
Key Responsibilities:
- Exude a friendly, approachable, and professional demeanor.
- Provide accurate information and timely updates to patients and their families, promptly addressing questions and concerns or directing them to the appropriate resources.
- Employ effective service recovery techniques to resolve issues or service breakdowns as they arise.
- Foster teamwork by assisting colleagues across departments, communicating effectively, respecting diverse perspectives, and acknowledging the contributions of others.
- Utilize organizational and departmental resources efficiently.
- Manage work schedules effectively, completing tasks and assignments in a timely manner.
- Engage in initiatives aimed at continuous improvement and cost reduction, enhancing service delivery.
- Exhibit proficiency as a staff nurse, serving as a role model and resource for team members.
- Maintain awareness of unstable, complex, or high-risk patient situations throughout the shift.
- Ensure appropriate assignment of patient care based on staff competencies and patient acuity.
- Coordinate and monitor patient care to guarantee safety.
- Collect, analyze, and organize patient care data for the unit.
- Oversee staff compliance with regulatory standards.
- Adapt services to reflect the diverse needs of patients, including age, culture, gender, race, nationality, and religion.
- Ensure accurate documentation of critical elements related to patient care and national safety goals.
- Confirm initial admission orders are completed by the end of the shift.
- Demonstrate knowledge of staffing needs and ensure compliance with the staffing matrix for each shift.