About the job
Job Description
Position Summary:
The Clinical Systems Administrator plays a vital role in providing comprehensive business administration support for the Sponsor's clinical systems. This includes, but is not limited to, eTMF/CTMS, IRT, and EDC systems such as Veeva Clinical Vault and Medidata CTMS. Collaborating closely with the Clinical Systems Manager/Sr. Manager and Project teams, the Clinical Systems Administrator ensures timely deliverables and provides user support for clinical systems as outlined below.
Key Responsibilities:
- Manage User Access for internal, sponsor, and third-party requests to Clinical Systems and other business platforms.
- Oversee data entry into the Global Directory within Precision Clinical System for all Sites and Institutions, ensuring updates are made as necessary.
- Facilitate the creation of studies, countries, and sites within the Clinical System.
- Resolve help desk tickets by addressing inquiries, troubleshooting issues, or identifying system performance concerns.
- Implement modifications and updates to Clinical System picklists and field requirements.
- Review and manage Clinical System processes and procedures.
- Assist in initiating integrations between Clinical systems and Electronic Data Capture systems.
- Conduct archival procedures within the Clinical System as per received requests.
- Support leads or management with any ad-hoc tasks assigned.

