About the job
** Due to the classified nature of our work, U.S. citizenship is required. Candidates must be willing to obtain and maintain a DoD Security Clearance.
Location: El Segundo
Who are we looking for?
At Pacific Defense, we are at the forefront of developing cutting-edge RF and electronics systems, serving both the U.S. Department of Defense and commercial clients. Our expertise lies in crafting Open Systems Architecture solutions aimed at advancing non-kinetic warfare. Our commitment is to provide cost-effective, highly capable, modular, and swiftly reconfigurable systems, delivering solutions faster than traditional defense contractors. Our talented team is dedicated to delivering innovative sensing and effect solutions for the Land, Air, Sea, and Space domains with remarkable agility. We achieve this by integrating extensive domain knowledge in Radar, Electronic Warfare (EW), Signals Intelligence (SIGINT), and Communications with a fast-paced commercial execution model. We fully leverage Open Standards such as SOSA, CMOSS, and MORA, alongside rapid prototyping methodologies to bring our advanced capabilities to our customers.
As a Cloud and End User Support Specialist in the Defense Industry, you will play a crucial role in supporting Microsoft 365 platforms and applications while providing top-notch technical assistance to end-users within the organization. Your responsibilities will encompass troubleshooting a diverse array of technical issues, ensuring a world-class user experience. Your specialized knowledge of the defense sector will empower you to effectively tackle the unique challenges and requirements encountered by defense personnel. This role demands a high degree of technical troubleshooting skills, exemplary communication abilities, and the capacity to thrive in a dynamic and fast-paced environment. It is essential to convey complex technical issues in a straightforward manner to non-technical users.
This position is expected to evolve into a system administrator role over time, and for the right candidate, mentorship and peer support will be available to facilitate this transition.

