company

Co-Founder & CEO - AI Customer Success

FutureSightRemote — San Francisco, California, United StatesNew

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Experience Level

Experience

Qualifications

The ideal candidate will possess:A relentless founder-level drive — You are passionate about co-founding a new venture as CEO, and this is your true calling.A scrappy startup mentality — You understand the intricacies of building a business from the ground up.Prior founding experience — You have previously co-founded a product company or B2B SaaS venture, or have been part of a venture-backed organization.A willingness to take risks — You are ready to embrace the challenges and rewards that come with entrepreneurship.

About the job

Join FutureSight as we redefine Customer Success Management through the power of AI. We are on the lookout for a dynamic and visionary Founding CEO to spearhead our innovative approach to AI Customer Success.

At FutureSight, our mission is to ensure that every account receives proactive and intelligent engagement, eliminating the need for manual interventions. Our cutting-edge platform leverages real-time product usage signals to recommend optimal actions and generate personalized outreach for Customer Success Management (CSM) teams. This approach leads to enhanced revenue retention, predictable expansion, and actionable insights for leadership.

As the Founding CEO, your responsibilities will include:

  • Attracting customers by running pilots, determining pricing strategies, and validating retention and expansion efforts.
  • Collaborating with our product and engineering teams to launch Version 1 of our platform.
  • Leading fundraising efforts by spearheading our initial seed capital raise.
  • Building your core team while establishing a strong cultural foundation for the company.

FutureSight is a venture studio that partners with exceptional entrepreneurs to co-create and invest in B2B SaaS and Vertical AI startups. We empower founders with unparalleled support and early-stage capital to significantly reduce risk and enhance the success trajectory by tenfold.

Our leadership team consists of experienced builders and investors, including Kevin Nguyen and Alan Smith, who guide venture design and product strategy. Prathna Ramesh brings her expertise in venture investment and capital strategy, while Dennis Ensing offers operational and strategic mentorship. Krista LaRiviere, a seasoned entrepreneur, enriches our ventures with her marketing insights, and Anupama Joshi focuses on enhancing founder excellence. John Carbrey, a successful software entrepreneur based in San Francisco, contributes valuable insights into scaling startups from inception to growth.

About FutureSight

FutureSight is a forward-thinking venture studio that collaborates with outstanding entrepreneurs to co-create and invest in revolutionary B2B SaaS and Vertical AI startups. We provide founders with a unique advantage by offering hands-on studio support and early-stage investment, significantly reducing risks and increasing the likelihood of success.