company

Co-Founder & CEO - AI Customer Success

FutureSightRemote — Toronto, Ontario, CanadaNew

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Experience Level

Mid to Senior

Qualifications

To excel in this role, candidates must demonstrate:A strong track record in customer acquisition and retention.Experience in product development and team leadership.A successful history of fundraising and investor relations.Commitment to fostering a positive and innovative company culture.

About the job

FutureSight is on the lookout for an innovative and dynamic Founding CEO to spearhead our revolutionary AI Customer Success initiative.

We are redefining Customer Success Management by ensuring that every account receives proactive and intelligent engagement without the burden of manual effort. Our cutting-edge platform evaluates product usage signals in real time, suggests optimal next steps, and creates highly tailored outreach for Customer Success Management teams. The outcome? Enhanced revenue retention, predictable growth, and actionable insights for leadership.

As the Founding CEO, your responsibilities will include:

  • Acquiring customers — Implementing pilot programs, refining pricing strategies, and confirming retention and expansion metrics.
  • Product development — Collaborating with FutureSight’s product and engineering team to launch Version 1.
  • Capital acquisition — Leading the initial seed funding round.
  • Team building — Assembling your founding team and establishing the cultural framework.

About FutureSight

FutureSight is a venture studio that partners with visionary entrepreneurs to co-create and invest in B2B SaaS and Vertical AI startups. We provide founders with a unique advantage by combining hands-on studio support with early-stage funding, significantly mitigating risk and enhancing the likelihood of success.

Our leadership team comprises a diverse group of builders and investors, including Kevin Nguyen and Alan Smith, who direct venture design and product strategy; Prathna Ramesh, who integrates her venture investment background with capital strategies; Dennis Ensing, who offers operational and strategic mentorship; Krista LaRiviere, a seasoned entrepreneur and multi-time exit founder; and Anupama Joshi, who drives excellence among founders. John Carbrey, based in San Francisco, adds invaluable insights into scaling startups, having built and successfully exited several SaaS companies.

What We Offer

  • Proven market demand — You will join a venture with a validated need in the market and significant momentum for growth.
  • Robust studio support — Access to a team of designers, engineers, growth marketers, and fundraising experts from day one.
  • Initial capital backing — Pre-seed funding for early hires and MVP development, along with potential for follow-on investments and access to our extensive network of investors and advisors.

What You Bring

  • Entrepreneurial spirit — You are driven to co-found a new venture as the CEO; this is your calling, whether or not we are involved.
  • Startup mentality — You thrive in dynamic environments and understand the commitment required to bring a project to fruition.
  • Founding experience — You have previously co-founded a product company or B2B SaaS venture or have served in a leadership role at a venture-backed company.
  • Risk tolerance — You are prepared to embrace the inherent risks associated with startup ventures.

About FutureSight

FutureSight is a transformative venture studio that collaborates with exceptional entrepreneurs to develop and invest in groundbreaking B2B SaaS and Vertical AI startups. Our mission is to equip founders with unmatched support and resources, significantly enhancing their chances for success in a competitive landscape.