About the job
About Lendable
Lendable is dedicated to revolutionizing the way people access credit and manage their finances. We are rapidly establishing ourselves as a leading fintech company, making remarkable strides since our inception.
- Recognized as one of the UK’s latest unicorns with over 700 talented team members.
- Ranked among the fastest-growing tech companies in the UK.
- Achieved profitability since 2017.
- Supported by top investors such as Balderton Capital and Goldman Sachs.
- Highly rated by customers, boasting an impressive 4.9 rating on Trustpilot based on tens of thousands of reviews.
We are committed to transforming major consumer finance sectors, including loans, credit cards, and car finance, ensuring our customers receive funds in a matter of minutes rather than days.
As we continue to expand, we are targeting the largest Western markets—the UK and US—where traditional banks still operate on outdated systems and cumbersome processes.
Why Join Us?
- Take ownership of significant responsibilities and make impactful decisions from day one.
- Collaborate with small teams of exceptional individuals who are dedicated to solving problems and innovating beyond the status quo.
- Build cutting-edge technology in-house, leveraging new data sources, machine learning, and AI to streamline operations.
Role Overview
As we grow, we seek to enhance our Auto complaints handling team. In this role, you will excel in communication, establishing rapport with customers and collaborating with various departments within Lendable. Your ability to identify customer pain points and make fair, objective decisions will be crucial.
If you possess experience in managing complex complaints—preferably within the motor or secured product sector—or have a background in automotive finance, we invite you to apply.