About the job
ESR is a premier real asset owner and manager in the Asia-Pacific region, specializing in logistics real estate, data centers, and energy infrastructure that drive the digital economy and supply chain for our investors, customers, and communities. With a fully integrated real asset fund management and development platform, we are committed to creating value and growth opportunities for our global portfolio of investors. Our modern space solutions empower our clients to achieve their ambitions across Australia, New Zealand, Japan, South Korea, Greater China, Southeast Asia, and India, with an expanding presence in Europe. Our mission, 'Space and Investment Solutions for a Sustainable Future,' inspires us to manage with sustainability and impact, ensuring the communities we serve thrive for generations to come. For more details, visit www.esr.com.
Job Responsibilities:
- Oversee the reception and information counter at the Building or Centre Management Office.
- Handle incoming telephone calls and respond to inquiries regarding the building, tenants, facilities, and activities.
- Professionally manage and escalate tenants’ or visitors’ complaints.
- Provide accurate information, assistance, and directions to visitors.
- Conduct cashier duties for visitors’ car park lots, including issuing receipts and processing payments.
- Oversee daily revenue collection for the car park ensuring proper documentation and reporting.
- Assist the Administration Assistant or Executive with various administrative tasks.
- Support inter-departmental coordination and the maintenance team as required.
- Manage the card access system, including programming and issuing access cards.
- Perform any other duties assigned by the Centre Manager or Property Executive.