About the job
Join NeuraFlash, a Part of Accenture:
At NeuraFlash, a proud member of Accenture, we are reshaping the landscape of business through the innovative application of artificial intelligence and transformative technologies like Agentforce. As a recognized leader in AI, Amazon, and Salesforce advancements, we develop intelligent solutions that seamlessly merge Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce, and more. Our mission is to revolutionize workflows, enhance customer experiences, and achieve measurable results. By harnessing the power of conversational AI and predictive analytics, we enable organizations to thrive in a rapidly changing digital world with customized, forward-thinking strategies.
We take pride in being at the forefront of generative AI and AI agents. With Salesforce's rollout of Agentforce, NeuraFlash was honored as the exclusive partner for its private beta phase before the launch. Following the launch, we have been recognized as Salesforce’s top partner for Agentforce, solidifying our status as innovators in this transformative domain.
Become a key player in the NeuraFlash journey and contribute to the next wave of AI-driven change. Here, you will collaborate with pioneering experts eager to push the boundaries and utilize technologies like Agentforce to foster significant customer success. Whether your focus is on developing sophisticated AI-driven bots, optimizing business processes, or creating solutions with the latest generative AI technologies, your contributions will facilitate large-scale innovation. If you’re ready to make a significant impact in the AI landscape, NeuraFlash is your ideal destination.
As a Conversational Design Consultant, your role will center on crafting engaging contact center experiences that deliver substantial business value to our clients and their customers.
You will oversee the design workstream in major customer experience transformations across voice and digital platforms.
In your capacity as a vital member of our cross-functional project teams, you will spearhead client engagement in design initiatives and collaborate closely with our exceptional architecture, AI, and engineering teams to ensure delightful customer experiences.

