About the job
The NYC Department of Consumer and Worker Protection (DCWP) is seeking to hire an Inspector to join our dedicated team. This position may be filled on a provisional basis or through the 55a program, and is open to permanent employees within the civil service title and comparable titles (under 6.1.9). This role may also qualify for a flexible compressed schedule under the Remote Work Pilot Program.
DCWP is committed to safeguarding the economic welfare of New Yorkers, ensuring vibrant communities through effective oversight. We license nearly 45,000 businesses across more than 40 industries and enforce essential consumer protection and workplace laws. By equitably supporting businesses and providing vital resources, we strive to protect the marketplace from unfair practices while empowering consumers and working families with the tools they need for financial stability and work-life balance. Our agency also engages in research and advocates for public policies that enhance community support. To learn more about our initiatives, please call 311 or visit us at nyc.gov/dcwp. You can also follow us on social media platforms including X, Facebook, Instagram, and YouTube.
As an Inspector, your key responsibilities will include:
- Conducting field enforcement, undercover inspections, and participating in multi-agency enforcement actions.
- Enforcing laws and regulations related to weights and measures through testing, sealing, condemning, or confiscating weighing and measuring devices, which may include petroleum products.
- Inspecting and investigating trade practices to detect and eliminate consumer deception across all categories of licensed trades and occupations.
- Performing physical tasks such as lifting weights, walking, using public transit, and climbing stairs.
- Completing detailed reports on investigations, identified violations, and special inspections using tablets, computers, and written documentation.
- Preparing summonses and providing testimony at hearings.
- Utilizing computer systems for communication, evidence management, and task assignments.
- Communicating effectively both in writing and verbally.
- Carrying out administrative duties including copying and scanning.
- Maintaining a professional demeanor and providing excellent customer service.
- Performing additional related duties as assigned.

